Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Timeline
Sketching, Design, Photography, and Sports
Sketching, Design, Photography, and Sports
Generic

Aaron Cruz

Annandale,VA

Summary

A pleasant, bilingual retail associate with over a year of professional experience. Named employee of the month twice for accuracy and efficiency. Provide extraordinary customer service representatives with over 3 months of professional experience assisting customers in resolving complex issues.

Overview

1
1
year of professional experience

Work History

Customer Service Associate/Cashier Assistant

Safeway
12.2022 - Current
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Customers were assisted in completing purchases and locating grocery and other items in bags
  • Trained new team members on how to use sales software systems
  • Maintaining safe cash drawers and quickly resolving discrepancies in daily totals. Customer questions and concerns about store policies
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Daily management of more than 200 consumer problems.

Donation Center Attendant

B-THRIFTY
06.2022 - 12.2022
  • Displayed excellent customer service when greeting customers and accepting donations
  • Greeted and provided friendly service to donors and assisted in transferring items to facility
  • Completed appropriate paperwork for donations
  • Assisted truck driver in transferring donations between vehicle and building.
  • Managed over 50 customer calls per day.

Cashier

B-THRIFTY
06.2022 - 12.2022
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Mentored new team members on operation of sales software systems
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Increased sales by 10%

Education

Bachelor of Science - Architecture

The Catholic University of America
620 Michigan Ave NE, Washington, DC 20064
05.2027

Standard diploma - Architecture

Falls Church High School
06.2023

Skills

  • Team Building
  • Self-Motivated
  • Organization and time management
  • Critical thinking
  • Problem solving
  • Bilingual
  • Communication
  • Photography
  • Efficient and accurate

Accomplishments

    I was nominated for the POSSE scholarship, received the Art Scholastic scholarship, and am a DELL Scholar, in addition to being a first-generation college student.

Languages

Spanish
Native or Bilingual
English
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Associate/Cashier Assistant

Safeway
12.2022 - Current

Donation Center Attendant

B-THRIFTY
06.2022 - 12.2022

Cashier

B-THRIFTY
06.2022 - 12.2022

Bachelor of Science - Architecture

The Catholic University of America

Standard diploma - Architecture

Falls Church High School

Sketching, Design, Photography, and Sports

Since I was a child, art has been an important part of my life. I enjoy sketching out my ideas and then turning them into works of art. I designed homes and buildings using my sketching skills, and then photographed my final artwork and Architecture Models. I also enjoy taking photos of events, marketing, and sports.

Sketching, Design, Photography, and Sports

 Since I was a child, art has been an important part of my life. I enjoy sketching out my ideas and then turning them into works of art. I designed homes and buildings using my sketching skills, and then photographed my final artwork and architectural models. I also enjoy taking photos of events, marketing, and sports. 

Aaron Cruz