Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Czesak

Temperance,MI

Summary

Mechanical engineering detailer at Automatic Handling International, Inc. with a strong competency in delivering detailed engineering solutions through 3D modeling and mechanical drawings. Seeking to strengthen my skill set and acquire new skills to further my professional career.

Overview

13
13
years of professional experience

Work History

Mechanical Engineering Detailer

Automatic HandlingInternational, Inc.
Erie, MI
06.2022 - Current
  • Created 3D models of mechanical parts and assemblies using SolidWorks software.
  • Assisted engineers with design, development, or manufacture of industrial machinery or other equipment.
  • Developed detailed drawings for mechanical components and assemblies according to customer specifications.
  • Prepared bills of materials for production purposes based on the drawings created.
  • Verified part fitment on 3D models by performing tolerance stack-up analysis using FEA simulation tools.
  • Identified discrepancies between the existing design and customer requirements.
  • Conducted research on materials and manufacturing processes to ensure cost-effective solutions.
  • Collaborated with a team to solve issues in-house during development and issues that customers have in the field.

Customer Service Representative

Craig's Affordable Tools
Erie, MI
03.2013 - Current
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Assisted customers with making payments or establishing payment plans to bring accounts current
  • Fielded customer complaints and queries, fast-tracking them for problem resolution
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
  • Made outbound calls to obtain account information
  • Answered inbound calls, chats and emails to facilitate customer service
  • Answered customer questions and addressed concerns resulting in reduction in customer complaints

Warehouse Packager

Craig's Affordable Tools
Erie, MI
11.2011 - 03.2013
  • Used pallet jacks to move items to and from warehouse locations
  • Marked and labeled containers with accurate shipping information to prevent delays
  • Assembled cartons, crates and containers to prepare for shipping
  • Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area
  • Verified inventory computations by comparing to physical counts of stock and investigating discrepancies
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility
  • Demonstrated great teamwork skills with staff members involved in production and transport
  • Packaged items with appropriate materials to prevent damage during shipping
  • Labeled pallets with proper information for storage in correct locations within warehouse

Education

Associate - Mechanical Design Technology

Monroe County Community College
Monroe, Michigan
12.2021

High school -

Bedford High School
Temperance, Michigan
06.2012

Skills

  • Proficient in SolidWorks
  • AutoCAD Proficiency
  • Detail-Oriented Approach
  • Multi-Project Coordination
  • Communication
  • Problem-Solving
  • Collaborative Teamwork

Timeline

Mechanical Engineering Detailer

Automatic HandlingInternational, Inc.
06.2022 - Current

Customer Service Representative

Craig's Affordable Tools
03.2013 - Current

Warehouse Packager

Craig's Affordable Tools
11.2011 - 03.2013

Associate - Mechanical Design Technology

Monroe County Community College

High school -

Bedford High School

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Aaron Czesak