Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Caleb Cortes

Pembroke Pines

Summary

Dynamic professional with a strong background in customer service and safety, honed as a Student Lifeguard at Broward County Parks and Recreation and self employed auto detailer. Proven ability to enhance client satisfaction through effective communication and problem-solving. Proficient in SolidWorks, demonstrating technical expertise while maintaining a focus on excellence and safety standards. Certified in both AutoCAD and Fusion 360, as well as Java.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Auto Detailer

Self Employed Services
12.2024 - Current
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Shined vehicle windows and windshields to remove water spots.
  • Vacuumed interiors of vehicles to remove dirt and debris.

Student Lifeguard

Broward County Parks and Recreation
04.2023 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Monitored pools and surrounding areas for adherence to safety protocols.

Education

Mechanical Engineering

Florida International University
Miami, FL
06-2028

Skills

  • AutoCAD shortcut commands
  • 2D drafting proficiency
  • Strong communication skills
  • SolidWorks 3D models
  • Proficient in SolidWorks
  • Strong communicator
  • Effective problem-solver
  • Leadership qualities
  • Customer service
  • Time management
  • Critical thinking
  • Computer skills
  • Multitasking Abilities

Accomplishments

  • In my Junior Year of High School, I was a class leader for the incoming freshmen of my JROTC class. My position was to manage and guide these students on all the facilities of the JROTC program and guide them on the principles of our program
  • As a lifeguard, a core pillar of our job is customer service. Throughout my time at this job, I've picked up a multitude of customer service skills that have allowed me to excel in this regard.
  • With the end of High School, I found myself with a substantial amount of free time. I used this time to form my own Auto Detailing Business which I'm currently working on getting off the ground.

Certification

  • AutoCAD
  • Fusion 360
  • Solidworks
  • Java
  • CPR

Timeline

Auto Detailer

Self Employed Services
12.2024 - Current

Student Lifeguard

Broward County Parks and Recreation
04.2023 - Current

Mechanical Engineering

Florida International University

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