Known for being friendly and adaptable, with positive attitude towards customer interactions. Possesses solid understanding of customer service principles and problem-solving techniques. Fluent in English and Spanish and committed to providing exceptional service and creating positive impact on customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy's
07.2021 - 10.2022
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Warehouse Associate
Ross Distribution Center
10.2022 - 01.2023
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Missionary
Church Of Jesus Christ Of Latter Day Saints
02.2023 - 01.2025
Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
Prepared and delivered mission-related presentations to church and community groups.
Developed effective communication skills by interacting with diverse populations in various settings.
Established trust within the community through regular engagement and consistent support.
Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
Was responsible for motivating, evaluating, reporting the progress of, and caring for groups of 6 to 8 missionaries