Aaron Dhooghe
Kingwood,WV
Summary
Proven Branch Manager at Vector Marketing Company, adept in enhancing customer satisfaction and driving sales through exceptional service and strategic planning. Skilled in branch operations management and fostering customer relationships, I significantly improved service quality and achieved key performance objectives. My strong work ethic and excellent communication skills have consistently contributed to my success in dynamic environments.
Overview
4
4
years of professional experience
Work History
Branch Manager
Vector Marketing Company
2023.02 - 2023.04
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Sales Representative
Vector Marketing Company
2022.07 - 2023.02
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Customer Service Champion
Taco Bell
2019.08 - 2020.01
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
Education
High School Diploma -
Kingwood Park High School
Kingwood, TX05.2021
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Strong Work Ethic
- Cleaning and sanitizing
- Taking Orders
- Exceptional communication
- Safe Food Handling
Timeline
Branch Manager
Vector Marketing Company
2023.02 - 2023.04
Sales Representative
Vector Marketing Company
2022.07 - 2023.02
Customer Service Champion
Taco Bell
2019.08 - 2020.01
High School Diploma -
Kingwood Park High School
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