Aaron Diaz
Texas City,TX
Summary
Proven CNC Machine Operator and Receiving & Shipping Associate at USA Industries LLC, adept in warehouse safety and inventory management. Enhanced product quality and operational efficiency through meticulous attention to detail and teamwork. Excelled in meeting tight deadlines and exceeding performance metrics, demonstrating reliability and problem-solving skills. Achieved significant improvements in workflow and customer satisfaction. also
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Order Fulfillment Specialist
Memorial Hermann Consolidated Center
08.2024 - Current
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Improved order fulfillment efficiency by streamlining processes and implementing inventory control measures.
- Enhanced communication between departments by establishing regular meetings and reporting mechanisms for order status updates.
- Contributed to company growth by consistently meeting or exceeding monthly sales targets through efficient order fulfillment processes.
- Coordinated with sales representatives to address any special requests or modifications to orders, ensuring customer satisfaction at every stage of the process.
- Continuously sought opportunities for process improvements within the order fulfillment department, resulting in increased productivity levels and higher rates of customer satisfaction.
- Streamlined workflows within the department by identifying bottlenecks and reallocating resources where necessary to minimize delays in order processing times.
- Maximized customer satisfaction through timely and accurate fulfillment of orders, ensuring proper packaging and shipping methods.
- Trained new employees on all aspects of the order fulfillment process, fostering a knowledgeable workforce capable of handling increased workload during peak seasons.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
CNC Machine Operator
Usa INDUSTRIES LLC
01.2024 - 07.2024
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Moved finished work to correct staging area for disposition.
- Manually set up machinery, lathes, and grinders.
- Completed projects within tight deadlines by prioritizing tasks strategically and working efficiently under pressure.
- Collaborated with quality assurance teams to ensure manufactured components met or exceeded customer expectations regarding fitment, finish, functionality.
Receiving & Shipping Associate
USA Industries LLC
04.2023 - 01.2024
- Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
- Packed and labeled boxes with maximum efficiency.
- Consistently met or exceeded performance metrics while maintaining high-quality standards in all aspects of work.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Ensured timely delivery of packages by efficiently organizing pick-up schedules with carriers.
- Expedited critical shipments through close coordination with carriers and customers, ensuring urgent needs were met on time.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to shipments.
- Maintained a high level of accuracy in inventory management by conducting regular audits and updating records.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Assisted in training new hires, sharing best practices for efficient and accurate order processing.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Reduced order processing time through effective communication with warehouse staff and prioritizing tasks.
- Supported cross-functional teams during peak periods, ensuring smooth operations throughout the organization.
Stocker & Cashier
HEB Grocery Store
06.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Handled cash with high accuracy and took care to check bills for fraud.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Education
High School Diploma -
Dickinson High School
Dickinson, TX05.2023
Skills
- Warehouse Safety
- Loading and unloading
- Inventory Management
- Warehousing Operations
- Material Handling Equipment
- Customer RMA management
- Problem-Solving
- Inventory Monitoring and Management
- Shipping procedures
- Teamwork and Cooperation
- Punctual and Reliable
- Shipping and receiving
- Certified Forklift Driver
- Attention to Detail
- Machinery Operation
- Teamwork and Collaboration
- Computer Skills
- Assembly and production
- Power and hand tools
- Quality Control
- Manufacturing Experience
- Order tracking
- Stock control
- Labeling packages
- Order picking
- Workload prioritization
- Inventory management
- Shipment preparation
Certification
- Certified Forklift operator, USA Industries LLC - 2 years
- Certified Material Handler , USA Industries LLC -2 years
• Certified Reach truck operator
Certified order picker machine operator
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Order Fulfillment Specialist
Memorial Hermann Consolidated Center
08.2024 - Current
CNC Machine Operator
Usa INDUSTRIES LLC
01.2024 - 07.2024
Receiving & Shipping Associate
USA Industries LLC
04.2023 - 01.2024
Stocker & Cashier
HEB Grocery Store
06.2021 - 05.2022
High School Diploma -
Dickinson High School
- Certified Forklift operator, USA Industries LLC - 2 years
- Certified Material Handler , USA Industries LLC -2 years
• Certified Reach truck operator
Certified order picker machine operator
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