LaQuay Mason
Medline Industries, Inc
Atlanta,GA
17
years of professional experience
Dynamic Order Fulfillment Specialist skilled in streamlining supply chain operations and training team members. Committed to reducing order discrepancies and delivering exceptional customer service through effective problem-solving and collaboration.
Work History
Order Fulfillment Specialist
7 Years 6 Months- Managed order processing using advanced inventory management systems to ensure timely fulfillment.
- Coordinated with cross-functional teams to streamline supply chain operations and enhance delivery efficiency.
- Trained new staff on best practices for order fulfillment and use of warehouse management software.
- Implemented process improvements that reduced order discrepancies and improved overall accuracy in shipments.
- Analyzed order trends and customer feedback to drive enhancements in service delivery and product availability.
- Led initiatives to optimize inventory levels, minimizing stockouts while meeting customer demand effectively.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Oversaw daily operations, ensuring adherence to safety regulations and quality control measures across all processes.
- Supported cross-functional initiatives, working closely with other departments to address order-related issues and ensure a seamless customer experience.
- Provided exceptional customer service by quickly addressing concerns or inquiries related to orders, maintaining a high level of professionalism throughout all interactions.
- Streamlined workflows within the department by identifying bottlenecks and reallocating resources where necessary to minimize delays in order processing times.
Order Fulfillment Associate
6 Years 6 Months- Coordinated order processing and fulfillment to ensure timely delivery of products.
- Implemented inventory management systems to optimize stock levels and reduce discrepancies.
- Trained new team members on safety protocols, operational procedures, and system navigation.
- Collaborated with cross-functional teams to streamline order workflows and enhance service quality.
- Oversaw daily operations, ensuring adherence to quality standards and compliance regulations.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
- Followed procedures at all times for personal and team safety.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
Order Filler
2 Years 6 Months- Operated order fulfillment equipment to ensure accurate and timely processing of customer orders.
- Managed inventory levels through regular stock assessments and adjustments to minimize discrepancies.
- Collaborated with team members to optimize workflow and improve overall efficiency in order filling processes.
- Implemented quality control measures to verify packaging integrity and accuracy before shipment.
- Analyzed order trends to forecast demand, aiding in proactive inventory management strategies.
- Developed streamlined procedures for picking and packing that reduced processing time significantly.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
Education
Bachelor of Science - Nursing
- 3.6 GPA
Bachelor of Science - Business Administration And Management
- Dean's List Summer 2025, Spring 2026, Summer 2026
Skills
Loading and unloading
Warehouse operations
Order tracking
Packing orders
Deadline management
Shipping procedures
Returns processing
Stock control
Labeling packages
Time management
Warehouse safety
Order picking
Shipping and receiving
Team collaboration
Safety compliance
Forklift operation
Hand-eye coordination
Workload prioritization
Product packaging
Space utilization
Troubleshooting techniques
Quality control
Stock replenishment
Product Inspections
Inventory management
Shipment preparation
Equipment troubleshooting
Order verification
Manual dexterity
Box building and packing
Inventory error correction
Order ticket reading
Workplace organization
Item selection
RFID scanning
Work order processing
Pallet jack usage
Barcode scanning
Teamwork and collaboration
Teamwork
Pick-list processing
Dependable and reliable
Problem-solving
Customer service
Multitasking
Cleaning and sanitizing
Problem-solving abilities
Attention to detail
Motivated team player
Multitasking Abilities
Reliability
Excellent communication
Active listening
Organizational skills
Critical thinking
Verbal and written communication
Adaptability and flexibility
Customer relationships
Stocking
Timeline
Order Fulfillment Specialist
Medline Industries, Inc
02.2019 - CurrentRead More
Order Fulfillment Associate
DHL Supply Chain
09.2012 - 03.2019Read More
Order Filler
CKS Packaging
12.2009 - 06.2012Read More
Chamberlain College of Nursing
Bachelor of Science from Nursing
Read More
Georgia Institute of Technology
Bachelor of Science from Business Administration And Management
Read More