Ali Shepherd
Summary
Resourceful Order Fulfillment Specialist with over 15 years of experience in warehouse safety, inventory management, and product packaging. Proficient in the use of standard warehouse equipment and sound safety practices. Meticulous attention to detail, ensuring skillful completion of orders, and meeting stringent deadlines. Excellent level of accuracy in packing and shipping, successfully meeting quotas in high production tempo. Brings strong focus to teamwork, work productivity, and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Order Fulfillment Specialist
Fry Reglet Corporation
06.2006 - 04.2024
- Received and processed over 40 customer orders daily, coordinating with inventory management to ensure product availability.
- Maximized customer satisfaction through timely and accurate fulfillment of orders, ensuring proper packaging and shipping methods.
- Collaborated with warehouse team to maintain optimal stock levels, reducing backorders and improving delivery times.
- Picked items from inventory and delivered to freight areas according to safety protocols and deadlines.
- Coordinated with shipping carriers and logistics partners to ensure on-time delivery of products and services.
- Adhered to company and operational procedures when using heavy equipment and pallet jacks.
- Inventoried and unloaded daily shipments from delivery trucks.
- Communicated with consumers to provide order status updates, address inquiries, and manage customer expectations.
Education
Some College (No Degree) - General Studies
Morris Brown College
Atlanta, GASome College (No Degree) - Liberal Arts And General Studies
Grambling State University
Grambling, LASkills
- -Loading and Unloading
- -Proactive Management of Inventory
- -Packing Orders
- -Boxing and Labeling
- -Deadline Management
- -Order Picking/Tracking
- -Heavy Equipment Operation
- -Safety Procedures
- -Shipping and Receiving
- -Warehouse Operations
Timeline
Order Fulfillment Specialist
Fry Reglet Corporation
06.2006 - 04.2024
Some College (No Degree) - General Studies
Morris Brown College
Some College (No Degree) - Liberal Arts And General Studies
Grambling State University
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