Aaron Dice
Greenville,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hard working with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Production Manager
GMT Roofing, Inc
Greenville, OH
02.2019 - Current
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored the daily operations of the production and sales team, providing guidance and support as needed.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Maintained accurate records of production data such as labor costs, output, and quality control results.
- Analyzed production processes to identify areas for improvement in efficiency and cost savings.
- Coordinated with other departments to ensure smooth flow of materials throughout the production process.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
- Established relationships with key clients, while maintaining existing customer base.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Provided personalized service to build relationships with customers.
Account Manager
Direct Connect Logistix
Indianapolis, IN
09.2017 - 02.2019
- Developed and maintained relationships with key accounts to ensure customer satisfaction
- Negotiated contracts with clients to maximize profitability.
- Managed multiple accounts simultaneously while meeting deadlines.
- Monitored customer orders to ensure timely delivery of products.
- Maintained detailed records of shipments, including tracking numbers and destinations.
- Coordinated with carriers to resolve any issues related to shipment delays or errors.
- Provided customers with updates on order status via phone, email, or in-person meetings.
- Documented all communication regarding customer orders and inquiries in the system database.
- Developed and implemented strategies to meet sales quotas.
- Gathered data on competitors' pricing, products, and promotional activities.
- Provided personalized service to build relationships with customers.
- Generated new business opportunities through cold calling campaigns.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Coordinated delivery schedules with vendors for timely shipment of goods.
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
Operator
Buckley Excavating
Richmond, IN
01.2017 - 09.2017
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
- Loaded and unloaded trucks with excavated material for transport to designated areas.
- Transported material from one location to another using dump trucks and other vehicles.
- Assisted in the setup of job sites by laying out stakes, flags. per project specifications.
- Worked closely with surveyors, engineers and other personnel onsite during construction projects.
Grounds Manager
G.H. Herrmann Funeral Home
Indianapolis, IN
09.2009 - 01.2017
- Maintained walkways, driveways and parking lots by removing snow, ice and other obstructions;.
- Inspected lawns for weeds, pests or other signs of damage;.
- Oversaw all grounds maintenance staff, ensuring proper training and scheduling.
- Inspected equipment regularly to maintain safety standards and operational efficiency.
- Conducted regular inspections of properties' exterior features such as walkways, patios and decks.
- Trained and instructed new crew members to teach proper use of landscape equipment, maintenance practices and safety procedures.
- Delegated work to staff, setting priorities and goals.
Machine Operator
Optical Disc Solutions
Richmond, IN
05.2007 - 09.2009
- Adjust machine settings to complete tasks accurately.
- Inspect finished workpieces to ensure conformance with specifications.
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
- Observe machine operations to detect any problems or defects in the finished product.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Record production information such as quantities produced and materials used on daily logs.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Monitored and observed production line to watch for pile-ups and jams.
- Verified production orders prior to starting set-up.
Education
High School Diploma -
Union County High School
Liberty, IN05.2007
Some College (No Degree) -
Ivy Tech Community College of Indiana
Richmond, INSkills
- Resource Allocation
- Quality Assurance
- Safety Management
- Production Planning
- Staff Scheduling
- Strong Leadership Abilities
- Business Forecasting
- Project Management
- Customer Engagement
- Relationship Selling
- Networking
- Cold-Calling
Timeline
Production Manager
GMT Roofing, Inc
02.2019 - Current
Account Manager
Direct Connect Logistix
09.2017 - 02.2019
Operator
Buckley Excavating
01.2017 - 09.2017
Grounds Manager
G.H. Herrmann Funeral Home
09.2009 - 01.2017
Machine Operator
Optical Disc Solutions
05.2007 - 09.2009
High School Diploma -
Union County High School
Some College (No Degree) -
Ivy Tech Community College of Indiana
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