Organized Manager with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
4
4
years of professional experience
Work History
Retail Technician
Clean Harbors
10.2021 - Current
Established trust with clients by addressing concerns promptly and professionally, resolving issues efficiently when necessary.
Increased customer retention by providing timely and reliable services tailored to individual needs.
Developed lasting relationships with repeat clients due to exceptional service experiences provided over time.
Prepare DOT shipping documents
Conduct projects according to site specific Federal, State and local regulations and health/safety places as well as Clean Harbors Environmental Services.
Dispatch Manager
Deliver IT
05.2021 - 10.2021
Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
Improved dispatch efficiency by implementing new scheduling and routing strategies.
Monitor any sudden route changes or road construction and work with drivers to establish new routes for timely deliveries and alert customers of delays.
Manage employees time clocks and attendance.
Bulk Delivery Driver
Ferrellgas
10.2020 - 05.2021
Trained new hires on company procedures, safety protocols, and best practices for bulk delivery operations.
Increased revenue by identifying new business opportunities within the designated delivery area through networking efforts at customer locations or industry events.
Navigated heavy traffic conditions safely while consistently meeting or exceeding delivery deadlines.
Contributed to a safe work environment by following company policies on personal protective equipment usage, incident reporting, and emergency response procedures.