Aaron Donoho
Eau Claire
Summary
Dynamic Asset Protection Safety Manager with expertise in incident investigation and safety program development. Proven track record in reducing shrinkage and enhancing security protocols through effective staff training and hazard identification.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Asset Protection Safety Manager
Lowes Home Improvment
09.2022 - 01.2026
- Developed and implemented loss prevention strategies to reduce shrinkage across store operations.
- Conducted regular audits of inventory and cash handling procedures to ensure compliance with company policies.
- Trained staff on theft prevention techniques and emergency response protocols to enhance store security.
- Collaborated with law enforcement on investigations related to theft and fraud incidents within the store.
- Analyzed security footage to identify suspicious activities and prevent potential loss events.
- Engaged with management to develop tailored asset protection plans addressing specific operational challenges.
- Developed and implemented safety training programs for staff to enhance workplace awareness.
- Conducted regular safety audits to identify hazards and ensure compliance with regulations.
- Conducted thorough surveillance to identify and prevent theft incidents.
Sales Supervisor
Harbor Freight Tools
09.2015 - 08.2022
- Supervised daily sales operations, ensuring team adherence to company policies and procedures.
- Trained and mentored new staff on product knowledge and customer service techniques.
- Implemented promotional strategies to enhance product visibility and drive sales growth.
- Monitored team performance metrics, providing feedback to improve efficiency and productivity.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Conducted regular safety audits to identify hazards and ensure adherence to regulatory standards.
- Led investigations into suspected theft incidents, coordinating with law enforcement as needed.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
Lumber Sales Associate
Home Depot
11.2013 - 09.2015
- Provided expert advice on lumber selection, enhancing customer satisfaction and loyalty.
- Trained new associates on product knowledge and customer service standards.
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
Business Owner
Aftershock Audio
09.2010 - 08.2013
- Established operational strategies to enhance product delivery efficiency.
- Managed vendor relationships to ensure quality materials and timely procurement.
- Oversaw financial planning and budgeting processes for sustained profitability.
- Developed marketing initiatives that increased brand visibility within target markets.
- Installed mobile electronic systems in vehicles, ensuring optimal functionality and customer satisfaction.
- Diagnosed and resolved technical issues in mobile installations, enhancing service quality and efficiency.
- Collaborated with clients to assess needs, providing tailored installation solutions and recommendations.
- Led projects to upgrade existing mobile systems, enhancing features and user experience for clients.
- Troubleshot issues onsite for customers, resolving problems quickly to minimize downtime.
- Minimized return visits by completing comprehensive post-installation inspections and addressing any concerns immediately.
Education
No Degree - Law Enforcement
Lake Michigan College
Benton Harbor, MIHigh School Diploma -
Dowagiac Union High
Dowagiac, MI06-2001
High School Diploma -
Dowagiac Union High
Dowagiac, MI06-2001
Skills
- Incident investigation
- Implementing policies
- Safety program development
- Hazard identification
- Safety audits
- Staff training
- Report writing
- Integrity and honesty
- Conflict de-escalation
- De-escalation techniques
- Criminal investigations
- Emergency response
- Structural firefighting
- First aid certified
- Fire safety
Certification
- Licensed Asset Protection Detention Licenses
- Licensed CPR
- FireFighter Training
- Radio Communications Training
- De-escalation Training
- Concealed Pistol License
- Licensed Forklift
- Leadership Manager Training
- Money Handling Training
Timeline
Asset Protection Safety Manager
Lowes Home Improvment
09.2022 - 01.2026
Sales Supervisor
Harbor Freight Tools
09.2015 - 08.2022
Lumber Sales Associate
Home Depot
11.2013 - 09.2015
Business Owner
Aftershock Audio
09.2010 - 08.2013
No Degree - Law Enforcement
Lake Michigan College
High School Diploma -
Dowagiac Union High
High School Diploma -
Dowagiac Union High