Markel English

• Directed workplace safety, compliance, and risk management initiatives in a high-volume retail environment.

• Oversaw hazardous waste handling, storage, and disposal activities to maintain compliance with company policies and regulatory requirements.

• Conducted safety audits, hazard assessments, and operational reviews to identify risks and implement corrective actions.

• Developed and delivered safety training programs that improved workplace awareness, accountability, and policy compliance.

• Collaborated with leadership teams to strengthen emergency preparedness, incident response, and safety protocols.

• Investigated workplace incidents, policy violations, and operational concerns to identify root causes and prevent recurrence.

• Implemented enhanced inventory audit procedures that identified supply-chain discrepancies and improved inventory accuracy.

• Reduced operational losses by approximately $425,000 through investigations, audits, process improvements, and risk mitigation strategies.

• Utilized reporting systems, surveillance tools, and operational data to identify trends and improve organizational performance.

• Trained supervisors and associates on safety standards, compliance expectations, and risk reduction best practices.

• Collaborated with students, teachers and parents to determine student needs and develop tutoring plans.
• Built and maintained rapport with students through active listening and clear communication.
• Planned and facilitated tutoring sessions centered on student needs and course concepts.
• Worked with students to increase knowledge retention and improve study skills.
• Documented session schedules, material covered and hours worked for reporting and tracking purposes.
• Led individual and group education sessions in technology use and STEM-focused activities.
• Submitted timesheets, lesson plans and reports in alignment with established standards.
• Supported skills development by assessing learning styles and providing diversified instructional techniques.
• Used online learning platforms to develop lessons, post assignments and communicate with students.
• Maintained consistent communication with supervisory staff and contributed to organizational goals.
• Complied with regulatory standards at school, state and federal levels.
• Drafted and delivered progress reports to commend improvement and address further needs.
• Facilitated engaging tutoring sessions that promoted critical thinking and problem-solving skills.

• Managed storewide security and loss prevention operations in luxury retail environment.
• Led training initiatives on theft prevention compliance and investigative awareness.
• Conducted audits of operational procedures and safety compliance standards.
• Monitored surveillance systems and access control to identify security risks.
• Developed investigative documentation and incident reports for leadership review.
• Collaborated with management teams to implement shrink reduction initiatives.
• Produced weekly, monthly, and quarterly reports on loss prevention performance metrics.

• Managed daily loss prevention operations, including investigations, surveillance monitoring, and incident response.
• Trained and mentored loss prevention personnel and operational staff on security procedures and shrink reduction strategies.
• Implemented operational improvements that strengthened theft prevention and reduced loss exposure.
• Conducted safety and compliance audits across multiple operational areas.
• Monitored inventory control systems and investigated discrepancies impacting operational performance.
• Responded to emergency incidents and safety concerns while maintaining compliance with organizational procedures
• Developed loss prevention strategies to minimize theft and reduce shrinkage.
• Trained and mentored staff on effective surveillance techniques and incident reporting.
• Managed team performance through regular feedback, coaching, and recognition initiatives.

• Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation
• Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability
• Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property
• Monitored and supervised customer's activities in store to detect signs of attempted theft.