Aaron D. Stephens
Oxon Hill,MD
Summary
Dedicated service-oriented professional with extensive experience in delivering exceptional guest experiences and a strong proficiency in sales. Recognized for meticulous attention to detail and a commitment to quality assurance, ensuring that every interaction meets the highest standards. Expertise in interpersonal communication, strategic planning, and multitasking enables effective management of diverse responsibilities while maintaining organization and efficiency. Proven track record of critical thinking and time management skills contributes to achieving team and individual goals in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Maintenance Technician
Pyramid Healthcare Center
01.2025 - Current
- Diagnosed mechanical issues and performed repairs to ensure operational efficiency.
- Conducted routine inspections and preventive maintenance on HVAC systems and equipment.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
Towing Operator
TriGun Towing LLC
03.2024 - Current
- Operated tow trucks to safely recover vehicles in various conditions.
- Conducted vehicle assessments to determine appropriate towing methods and equipment.
- Coordinated with law enforcement and clients for timely roadside assistance.
- Implemented safety protocols to ensure compliance with industry regulations.
- Resolved customer inquiries and complaints, enhancing service satisfaction levels.
Security Officer
Cobra Strike Protective Services
10.2022 - 02.2024
- Ensures product and personnel are secure by actively patrolling premises, monitoring surveillance equipment, and guarding entry and exit points.
- Investigates security breaches, incidents, or other alarming behavior to prevent threats to personnel.
- Contributes to team effort by accomplishing related tasks as needed.
- Implemented security protocols to minimize risks and improve overall safety measures.
Auto Mechanic
Tire Boy and Auto Service
11.2020 - 10.2022
- Diagnosed and repaired mechanical issues in various vehicle systems, ensuring optimal performance.
- Conducted routine maintenance services, including oil changes, tire rotations, and brake inspections.
- Utilized diagnostic tools to identify problems, improving repair accuracy and efficiency.
- Mentored apprentices in technical skills and customer service best practices for improved client satisfaction.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
Education
High School Diploma -
Oxon Hill High School
Oxon Hill, MD05-2013
Skills
- Detail-oriented
- Conflict de-escalation
- Problem-solving
- Safety-oriented mindset
Timeline
Maintenance Technician
Pyramid Healthcare Center
01.2025 - Current
Towing Operator
TriGun Towing LLC
03.2024 - Current
Security Officer
Cobra Strike Protective Services
10.2022 - 02.2024
Auto Mechanic
Tire Boy and Auto Service
11.2020 - 10.2022
High School Diploma -
Oxon Hill High School