Aaron Edvalson
Spokane Valley
Summary
Dedicated and compassionate healthcare professional with extensive experience supporting patients and clients in self-care and daily activities. Recognized for a kind demeanor and punctuality, proficient in assisting with nursing treatments, facilitating diagnostic procedures, and providing companionship. Committed to enhancing the well-being of others through empathetic care and effective treatment strategies. Passionate about fostering a positive patient experience and contributing to a supportive healthcare environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
DSP (Direct Support Professional)/ Caregiver
Community Integrated Services
Spokane, WA
10.2022 - Current
- Manage day to day needs of multiple clients
- Manage medication dosing and protocols
- Make and Keep outpatient therapy appointments
- Engage in extracurricular activities
- Maintain house cleanliness and lawn maintenance
- Daily communication and end of month/daily reports
- Assist with all mobility needs including transportation
- Position transferring within the house and community
- Ensure daily hygiene and care for clients
- Maintain professional and confidential interaction
Lead Prototype Operator
Servatron
Spokane Valley, WA
07.2017 - 10.2022
- Lead Prototype Operator
- Lead Machine Operator
- Calculate machine coordinates for height depth size of parts
- Calculate coordinates for part placement
- Maintain clean work environment
- Verify online parts for accuracy
- Ensure accurate part placement
- Maintain operational procedures
- File reports related to line operation
- Verify execution of standard operating procedures
- Problem solve broken process/ Investigate product deficiencies
- Shift handoff/daily reporting to incoming shift lead operators
Alorica
Spokane Valley, WA
11.2016 - 04.2017
- Resolved customer questions, complaints and needs
- Utilized computer systems to verify and document customer interactions
- Maintained and updated customer information
- Upheld HIPPA policies
- De-escalate customer calls for satisfaction
- Educated customers on new products and services available
Sales
Sears Marketing
Spokane Valley, WA
11.2015 - 02.2016
- Outbound Sales calls.
- Overcome rejection.
- Exceed Sales metrics.
Compliance Review
Express Scripts
Liberty Lake, WA
10.2014 - 09.2015
- Review all cases for accuracy, speed, and adherence to the guidelines.
- Send possible issues to the proper channels for coaching.
- Make out bound or take inbound calls when needed.
Tier II Technical Support
West Corporation
Spokane, WA
04.2012 - 01.2014
- Incoming calls for technical support.
- Multitasking while typing for concise and accurate account issues.
- Post payments and issue adjustments as warranted.
Site Officer
Northwest Protective
Spokane, WA
06.2006 - 11.2011
- Tasked with site by site security in accordance with client and work guidelines.
- Observe and report any criminal activity and respond accordingly.
Education
Criminal Justice - University
Ashford University
Remote05-2011
Skills
- Patient Care & Support Services
- Home Care Planning & Treatment Plan Implementation
- Medication Administration & Documentation
- CPR Certified / Life-Saving Response Skills
- Interdisciplinary Team Collaboration
- Strong Teamwork & Cooperative Care Delivery
- Rapid Learning & Adaptability in Clinical Settings
- Effective Time Management & Task Prioritization
- High Attention to Detail & Accuracy
- Critical Thinking & Problem-Solving Skills
Certification
- First Aid Certification
- CPR Certification
- Nursing assistant registered (NAR)
Timeline
DSP (Direct Support Professional)/ Caregiver
Community Integrated Services
10.2022 - Current
Lead Prototype Operator
Servatron
07.2017 - 10.2022
Alorica
11.2016 - 04.2017
Sales
Sears Marketing
11.2015 - 02.2016
Compliance Review
Express Scripts
10.2014 - 09.2015
Tier II Technical Support
West Corporation
04.2012 - 01.2014
Site Officer
Northwest Protective
06.2006 - 11.2011
Criminal Justice - University
Ashford University