Aaron Edwards
Fernandina Beach,FL
Summary
Mental health professional with comprehensive experience in providing therapeutic support and interventions. Proven track record of working collaboratively within multidisciplinary teams to achieve positive client outcomes and ability to adapt to dynamic environments. Expertise in client assessment, treatment planning, and evidence-based therapy with clinical oversight and program management expereience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Behavioral Health Care Advocate
Optum/United Healthcare
09.2022 - Current
- Oversee complex behavioral health care cases using clinical expertise and judgement through all levels of care. Develop relationships and coordinate with facilities in concurrent utilization management review and consultation to ensure treatment modality is patient centered and utilizing best practices. Regular consultation and case formulation with Medical Director to ensure quality care and efficacious use of resources. Review and advise treatment and discharge plans to improve patient outcomes and reduce inpatient recidivism.
Licensed Mental Health Counselor
BetterHelp
12.2021 - 04.2023
- Provide Telehealth therapy for a variety of demographics and diagnoses to reduce symptoms of anxiety and depression for clients with tailored, trauma informed treatment plans addressing individual needs. In top 25th percentile on 6/7 metrics related to client satisfaction. Maintain accurate and timely documentation of client progress, adhering to ethical standards and confidentiality requirements.
Designated Crisis Responder
Grant County Integrated Services
09.2020 - 09.2021
- Provide court ordered psychiatric and substance use disordered related evaluation in hospital, corrections, and community settings to assess for danger to self, others, and grave disability. Work with individuals, families and community stakeholders to develop least restrictive means of addressing crisis situations and promote individual autonomy while ensuring community safety. Assure that all documentation, timelines and records meet Washington Administrative Code (WAC), Revised Codes of Washington (RCW), contracts, and Agency requirements.
Director of Intensive Services
Center For Mental Health
08.2019 - 09.2020
- Develop high-performing teams through administrative and clinical oversight of employees for Program of Assertive Community Treatment (PACT), Comprehensive School and Community Treatment (CSCT), In-Home Services, Youth Case Management (YCM), and Family Based Services (FBS) across three counties in MT. Work closely with other community stakeholders on multidisciplinary teams addressing crisis services, disaster response and continuity of care. Provide training and performance evaluation to professional and paraprofessional employees. Perform emergency services during and after normal work hours.
Lead Medical Support Assistant
Veterans Administration
05.2018 - 08.2019
- Monitor and make work assignment for all MSA's and provide input on performance, resolve daily workplace issues and maintains efficient workflow. Assure coverage of all areas of responsibility. Conduct ongoing audits to ensure compliance with VA guidelines, timely completion of assignments, and generate eligibility reports.
Program Manager
Youth Dynamics
09.2017 - 03.2018
- Oversee operations of therapeutic group home day treatment program for 32 clients. Provide clinical supervision to therapists and administrative supervision to all program staff.
Lead Designated Mental Health Professional/Crisis Intervention Specialist
Clark County Crisis Services
Vancouver, WA
09.2012 - 09.2017
- Assist the program manager in administrative duties including provision of clinical supervision for licensure, managing scheduling of up to 20 staff for 24/7 coverage, training, and presentations. Oversee quality assurance and improvement.
Clinical Specialist
ProtoCall Services Incorporated
05.2011 - 09.2012
- Provide 24-hour telephonic access to care and crisis stabilization using brief, solution focused therapy techniques for a variety of community mental health, college counseling centers, and employee assistance programs across the United States and Canada.
Education
Masters of Healthcare Administration -
Louisiana State University Shreveport
01.2019
Masters of Arts - Counseling
Western Seminary
Portland, OR01.2008
Skills
- Strategic Planning
- Staff Development
- Performance Evaluation and Monitoring
- Verbal and written communication
- Legal and Regulatory Compliance
- Budget Development
- People Management
- Contract Management
- Policy and Procedure Development
- Operations Management
- Process Improvements
- Case documentation
Certification
- Washington State Department of Health, Licensed Mental Health Counselor
- LH 60172451, initial issuance of 07/15/2010
Timeline
Behavioral Health Care Advocate
Optum/United Healthcare
09.2022 - Current
Licensed Mental Health Counselor
BetterHelp
12.2021 - 04.2023
Designated Crisis Responder
Grant County Integrated Services
09.2020 - 09.2021
Director of Intensive Services
Center For Mental Health
08.2019 - 09.2020
Lead Medical Support Assistant
Veterans Administration
05.2018 - 08.2019
Program Manager
Youth Dynamics
09.2017 - 03.2018
Lead Designated Mental Health Professional/Crisis Intervention Specialist
Clark County Crisis Services
09.2012 - 09.2017
Clinical Specialist
ProtoCall Services Incorporated
05.2011 - 09.2012
Masters of Arts - Counseling
Western Seminary
Masters of Healthcare Administration -
Louisiana State University Shreveport