Aaron Elliott
Plano,TX
Summary
Loss Prevention Specialist with extensive experience in theft investigations and asset protection at Nebraska Furniture Mart. Expertise in retail security and crime prevention, utilizing advanced surveillance systems and investigation techniques. Proven track record of training staff on security protocols, leading to significant reductions in inventory shrinkage. High integrity and commitment to maintaining confidentiality in all operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Loss Prevention Specialist
Nebraska Furniture Mart of Texas
The Colony, TX
07.2023 - Current
- Uses a Genetec Security Software monitoring system of 1,000+ cameras to track, identify, and document potential theft, fraud, or criminal activities.
- Works in a dispatch capacity with calmness and accuracy to handle emergency phone calls, obtain, and share crucial information with various groups, such as medical and law enforcement personnel, management, NFM staff, and/or customers.
- Conducts thorough investigations of safety-related issues that could develop into liabilities and potentially harm NFM operations and business.
- Conducts tape review requests, and provides detailed documentation and required reports to management and law enforcement entities.
- Prepares security reports containing major and minor medical incidents, theft, and policy violations.
- Maintains daily logs in detail—both handwritten and electronic records of incidents, events, and personnel movement with regard to NFM Loss Prevention policies.
- Creates identification badges for NFM employees with job-specific access to high-priority areas, retail, and warehouse. Monitors for unauthorized access to ensure the safety and security of NFM and customers.
- Maintains a high degree of professionalism, encourages others, and works to be a positive influence and a good example for team members.
Loss Prevention Investigator and Lead Operations
Neiman Marcus
Plano, TX
09.2020 - 06.2023
- Makes apprehensions, recoveries, and leads a team in asset protection and fraud detection.
- Accountable directly to the store manager and executive staff.
- Establishes a professional rapport with store associates and team managers.
- Handles daily operations related to asset protection and financial transactions with high-end clientele.
- Maintains a strict level of confidentiality.
- Creates internal and external theft investigations. Works with other investigators and law enforcement.
- Testifies in court when applicable.
- Proficient in the following programs: Accurint, Agilence, SharePoint, and related applications.
- Daily reporting on ORC.
- Conducts in-store video surveillance through a CCTV system and plain clothes.
- Investigate identity and credit card fraud attempts.
- Performs all opening and closing procedures.
- Introduces onboarding and issue IDs/keys to new associates.
- Works very well in demanding and pressured situations.
- Conducts meetings and training sessions with department managers on current issues.
- Monthly department audits for inventory tracking and transaction evaluations.
- Monthly meetings with department associates to review audits and advise on new trends in theft.
- Maintains high security clearance.
Loss Prevention Manager-Dillards
Allied Universal Security Services
College Station, TX
07.2019 - 09.2020
- Manage a team of six loss prevention officers.
- Lead the state of Texas with the highest recovery amount for Dillard's collected in the last 11 months.
- Management duties included the handling of personnel issues, scheduling, and time sheet preparations for my team.
- Learning and training the team to identify the patterns and behaviors of risk subjects.
- Daily monitoring of audio and surveillance programs.
- Apprehensions and detainment when necessary.
- Meet with local law enforcement on cases, testify in court when needed, as well as prepare documentation on thefts and fraud.
- Work closely with Dillard's upper management, floor staff, and camera room team on daily operations.
Armed Security Officer
Astin Aviation CLL
College Station, TX
01.2016 - 02.2019
- Onsite armed security officer at Easterwood Airport.
- Ensured the safety of the facility, personnel, and visitors at the airport, and all airport grounds.
- Complied with all TSA and Homeland Security regulations within the facility.
Armed Security Officer
Eagle Security & Investigations
College Station, TX
04.2014 - 01.2016
- Ensured the safety of hospital staff, patients, and visitors.
- Security Officer safety trained: Proper report writing, building searches, rapid response.
- Healthcare-specific training: TJC, HIPAA, EMTALA, FEMA, HASS and HICS.
Education
TEEX - Law Enforcement And Protective Services
Texas A&M University-Engineering & Extension TEEX
Bryan, TX01-2017
Some College (No Degree) - Investigations And Fraud
Blinn College
Bryan, TXSkills
- Theft investigations
- Incident reporting
- CCTV monitoring
- Access control
- Fraud detection
- Emergency response
- Team leadership
- Asset protection
- Effective communication
- Training development
- CCTV systems
- Surveillance techniques
- Policy implementation
- Interviewing techniques
- Surveillance equipment
- Access control management
- Investigation and interrogation
- Internal theft prevention
- Store audits
- Policy enforcement
- Audit procedures
- Loss prevention goals monitoring
- Employee coaching
- Inventory control
- Teamwork and collaboration
- Improve policies
- Evidence collection
- Multitasking
- Customer surveillance
Accomplishments
- Dillard's Highest $$ Recovery Rate in the state of Texas 2020
- Departmental Award-High Achievement at Neiman Marcus 2022
Certification
- Licensed Private Investigator -State of Texas
- Report Writing and Documentation
- Firearms Proficiency-State of Texas Level III
- LTC Certified
- TEEX OC Spray Certified
- CPI (Non-Violent Crisis Intervention)
- Handcuffing
- Levels of Force Certified
- Red Cross (First Aid, CPR, AED)
- FEMA Active Shooter Certified
- Verbal Judo Certified
- Valid Texas Driver's License; Clean Driving Record
- PPCT (Pressure Point Control Tactics)
- MOAB Certified
- Taser Certified
- Close Combat Defense Tactics
Timeline
Loss Prevention Specialist
Nebraska Furniture Mart of Texas
07.2023 - Current
Loss Prevention Investigator and Lead Operations
Neiman Marcus
09.2020 - 06.2023
Loss Prevention Manager-Dillards
Allied Universal Security Services
07.2019 - 09.2020
Armed Security Officer
Astin Aviation CLL
01.2016 - 02.2019
Armed Security Officer
Eagle Security & Investigations
04.2014 - 01.2016
TEEX - Law Enforcement And Protective Services
Texas A&M University-Engineering & Extension TEEX
Some College (No Degree) - Investigations And Fraud
Blinn College
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