Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Farnsworth

Summary

Dependable professional with a track record of success in operations, known for attention to detail and a proactive mindset. Seeks opportunities to improve processes and workflows for the benefit of the team. Conscientious, hardworking, and excels at multitasking in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Toll-Free Porting Specialist

Bandwidth
Raleigh
06.2021 - Current
  • Handled customer orders for Toll-Free numbers across various channels, maintaining inventory stock and fulfilling custom number requests.
  • Ensured precise provisioning of Toll-Free numbers and executed routing modifications for templates
  • Reallocated Toll-Free numbers across different templates for optimizing cost efficiency, customer engagements, and template control
  • Managed toll-free number port in and port out requests, ensuring adherence to company and industry standards. Handled customer troubleshooting promptly.
  • Demonstrated exceptional project management skills by efficiently handling multiple large-scale Toll-Free porting assignments while maintaining a focus on accuracy and superior delivery.
  • Delivered continuous, accurate and prompt transmission of information to customers, vendors and internal team members utilizing email, phone conversations,
    tickets
    and the customer user interface.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Created training materials for new hires on the company's procedures and policies.
  • Reviewed documents for accuracy prior to submission or publication.

Shipping & Inventory Clerk

HZO
Morrisville
12.2020 - 05.2021
  • Oversaw warehouse operations, including inventory management and conducting monthly stock checks
  • Created purchasing orders for replenishment of stock when necessary.
  • Oversaw shipping, receiving operations including loading, unloading trucks and verifying contents against paperwork.
  • Responded promptly to customer inquiries regarding product availability.
  • Collaborated with other departments to ensure timely delivery of requested items.
  • Maintained accurate records of all incoming and outgoing stock items.
  • Conducted regular physical inventories to ensure accuracy of count records.
  • Organized warehouse space to optimize storage capacity and product accessibility.
  • Ensured compliance with safety regulations in accordance with OSHA standards.
  • Verified accuracy of invoices against purchase orders prior to payment processing.

Supply Chain Specialist

Integrated DNA Technologies
Morrisville
04.2020 - 11.2020
  • Efficiently packed and organized customer orders using software suites, resulting in streamlined shipping process with local couriers or commercial carriers
  • Optimized inventory control by effectively utilizing SAP, resulting in consistent availability of stock for lab associates
  • Effectively relayed product concerns to ensure correct completion of customer orders through communication with management and lab tech
  • Managed the receipt and unloading of supply deliveries from multiple 3rd party logistics providers such as FedEx, UPS, and USPS.
  • Efficiently resolved persisting technical obstacles associated with product deliveries and shipments
  • Enabled efficient product manufacturing by maintaining lab supplies
  • Conducted weekly and monthly inventory of warehouse products, ensuring accurate stock levels.

Education

Bachelor of Science in Business Administration - Supply Chain Concentration -

North Carolina State University
05.2018

Wake Technical Community College
05.2016

Associate of Applied Science - Simulation And Game Development

Wake Technical Community College
Raleigh, NC
05-2013

Skills

  • SAP
  • Zendesk
  • Inventory management
  • Supply-demand management
  • Customer service
  • Project reviews
  • Leadership skills
  • Gap analysis
  • Customer Relations
  • Quality Assurance
  • Root Cause Analysis
  • Time management abilities
  • Adaptability and Flexibility
  • Active Listening
  • Relationship Building
  • Written Communication
  • Team Collaboration
  • Attention to Detail
  • Problem-solving aptitude
  • Teamwork and Collaboration
  • Data Analysis
  • Excellent Communication
  • Multitasking
  • Task Prioritization
  • Reliability
  • Logistics Coordination

Timeline

Toll-Free Porting Specialist

Bandwidth
06.2021 - Current

Shipping & Inventory Clerk

HZO
12.2020 - 05.2021

Supply Chain Specialist

Integrated DNA Technologies
04.2020 - 11.2020

Bachelor of Science in Business Administration - Supply Chain Concentration -

North Carolina State University

Wake Technical Community College

Associate of Applied Science - Simulation And Game Development

Wake Technical Community College
Aaron Farnsworth