Aaron Farnsworth
Summary
Dependable professional with a track record of success in operations, known for attention to detail and a proactive mindset. Seeks opportunities to improve processes and workflows for the benefit of the team. Conscientious, hardworking, and excels at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Toll-Free Porting Specialist
Bandwidth
Raleigh
06.2021 - Current
- Handled customer orders for Toll-Free numbers across various channels, maintaining inventory stock and fulfilling custom number requests.
- Ensured precise provisioning of Toll-Free numbers and executed routing modifications for templates
- Reallocated Toll-Free numbers across different templates for optimizing cost efficiency, customer engagements, and template control
- Managed toll-free number port in and port out requests, ensuring adherence to company and industry standards. Handled customer troubleshooting promptly.
- Demonstrated exceptional project management skills by efficiently handling multiple large-scale Toll-Free porting assignments while maintaining a focus on accuracy and superior delivery.
- Delivered continuous, accurate and prompt transmission of information to customers, vendors and internal team members utilizing email, phone conversations,
tickets
and the customer user interface. - Coordinated with other departments to ensure efficient workflow processes.
- Created training materials for new hires on the company's procedures and policies.
- Reviewed documents for accuracy prior to submission or publication.
Shipping & Inventory Clerk
HZO
Morrisville
12.2020 - 05.2021
- Oversaw warehouse operations, including inventory management and conducting monthly stock checks
- Created purchasing orders for replenishment of stock when necessary.
- Oversaw shipping, receiving operations including loading, unloading trucks and verifying contents against paperwork.
- Responded promptly to customer inquiries regarding product availability.
- Collaborated with other departments to ensure timely delivery of requested items.
- Maintained accurate records of all incoming and outgoing stock items.
- Conducted regular physical inventories to ensure accuracy of count records.
- Organized warehouse space to optimize storage capacity and product accessibility.
- Ensured compliance with safety regulations in accordance with OSHA standards.
- Verified accuracy of invoices against purchase orders prior to payment processing.
Supply Chain Specialist
Integrated DNA Technologies
Morrisville
04.2020 - 11.2020
- Efficiently packed and organized customer orders using software suites, resulting in streamlined shipping process with local couriers or commercial carriers
- Optimized inventory control by effectively utilizing SAP, resulting in consistent availability of stock for lab associates
- Effectively relayed product concerns to ensure correct completion of customer orders through communication with management and lab tech
- Managed the receipt and unloading of supply deliveries from multiple 3rd party logistics providers such as FedEx, UPS, and USPS.
- Efficiently resolved persisting technical obstacles associated with product deliveries and shipments
- Enabled efficient product manufacturing by maintaining lab supplies
- Conducted weekly and monthly inventory of warehouse products, ensuring accurate stock levels.
Education
Bachelor of Science in Business Administration - Supply Chain Concentration -
North Carolina State University
05.2018
Wake Technical Community College
05.2016
Associate of Applied Science - Simulation And Game Development
Wake Technical Community College
Raleigh, NC05-2013
Skills
- SAP
- Zendesk
- Inventory management
- Supply-demand management
- Customer service
- Project reviews
- Leadership skills
- Gap analysis
- Customer Relations
- Quality Assurance
- Root Cause Analysis
- Time management abilities
- Adaptability and Flexibility
- Active Listening
- Relationship Building
- Written Communication
- Team Collaboration
- Attention to Detail
- Problem-solving aptitude
- Teamwork and Collaboration
- Data Analysis
- Excellent Communication
- Multitasking
- Task Prioritization
- Reliability
- Logistics Coordination
Timeline
Toll-Free Porting Specialist
Bandwidth
06.2021 - Current
Shipping & Inventory Clerk
HZO
12.2020 - 05.2021
Supply Chain Specialist
Integrated DNA Technologies
04.2020 - 11.2020
Bachelor of Science in Business Administration - Supply Chain Concentration -
North Carolina State University
Wake Technical Community College
Associate of Applied Science - Simulation And Game Development
Wake Technical Community College