Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Aaron Fong

Queens

Summary

Professional banker with proven track record in building and nurturing client relationships to drive business growth. Expert in assessing financial needs and providing customized solutions to meet client goals. Known for strong team collaboration and adaptability, ensuring seamless service delivery and client satisfaction. Proficient in customer service and financial product knowledge. Knowledgeable with keen eye for identifying financial needs and providing appropriate solutions. Respectful with sharp focus on customer research and informed discussions according to customer needs.

Overview

8
8
years of professional experience

Work History

Branch Relationship Banker

Bank of America
New York, NY
07.2024 - Current
  • Cultivated strong customer relationships through personalized banking solutions and proactive engagement.
  • Educated clients on financial products, enhancing their understanding and satisfaction.
  • Adhered strictly to regulatory guidelines when processing transactions or advising customers on financial matters, mitigating potential risks for both parties involved.

Personal Trainer

Equinox
New York, NY
01.2021 - 05.2024
  • Educated clients on proper exercise techniques and nutrition for optimal performance and body composition goals.
  • Designed personalized fitness programs tailored to client goals and abilities.
  • Conducted one-on-one training sessions focusing on strength, endurance, and flexibility.
  • Modified and created tailored spreadsheets for clients to measure and monitor gradual client progression.

Sales Associate

GNC
Queens, NY
07.2019 - 03.2020
  • Assisted customer needs and accommodations to ensure satisfied purchases to gain customer retention.
  • Informed customers on current promotions and products to increase company's sales performance.
  • Restocked monthly store deliveries and item orders to maintain and update product availability.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Bookseller

Barnes & Noble
New York, NY
08.2018 - 10.2018
  • Developed customer relationships through personalized service and product recommendations.
  • Managed inventory levels, ensuring stock availability and organization on sales floor.
  • Facilitated book signings and events, enhancing community engagement and store traffic.

Education

Bachelor of Business Administration - Marketing Management, Communication Studies

Baruch College/CUNY, Zicklin School of Business
New York, NY
09-2021

High School Diploma -

Maspeth High School
Elmhurst, NY
06-2018

Skills

  • Editing Social Media Content (Instagram, Facebook, LinkedIn, TikTok, YouTube),
  • Scheduling Communications software (Zoom, Skype, Discord)
  • Develop Microsoft Office Projects (Word, Excel, PowerPoint, Team)
  • Problem-solving
  • Time management
  • Team collaboration
  • Adaptability and flexibility
  • Branch Communication
  • Compliance awareness
  • Credit analysis
  • Customer Service-oriented
  • Relationship building and management
  • Teller support
  • Financial services
  • Sales expertise
  • Persuasive communication style

Websites

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Spanish
Professional Working

Timeline

Branch Relationship Banker

Bank of America
07.2024 - Current

Personal Trainer

Equinox
01.2021 - 05.2024

Sales Associate

GNC
07.2019 - 03.2020

Bookseller

Barnes & Noble
08.2018 - 10.2018

Bachelor of Business Administration - Marketing Management, Communication Studies

Baruch College/CUNY, Zicklin School of Business

High School Diploma -

Maspeth High School

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