Aaron FRY
Decatur,IL
Summary
Team-oriented Sales Supervisor with experience handling issues with poise. Enthusiastic personality, strong work ethic, and background mentoring team members in selling techniques. Deep knowledge in marketing, relationship building, and customer service.
Overview
18
18
years of professional experience
Work History
Small Format Sales Supervisor
Refreshment Services Pepsi
Decatur, IL
11.2021 - Current
- Supervised sales team to enhance customer engagement and service quality.
- Developed promotional strategies to increase store foot traffic and sales.
- Assisted in resolving customer complaints and concerns effectively.
- Analyzed sales data to identify trends and improve team performance.
- Conducted regular team meetings to discuss goals and share best practices.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Trained new employees on product knowledge and sales techniques.
- Maintained relationships with customers through regular follow-up calls and emails.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
- Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
- Planned and coordinated staff training sessions for new and existing employees.
- Assisted in developing pricing strategies based on market research data and competitor analysis.
- Coordinated with other departments to ensure smooth workflow.
- Coordinated inventory management to ensure product availability and organization.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Mentored newly hired employees by explaining tactics for building sales pipelines.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Assisted professionals by listening in on customer calls and suggesting techniques to close sales.
Walmart Account Manager
Heartland Coca-Cola
Springfield, Illinois
07.2019 - 11.2021
- Managed 4 accounts in the Bloomington-Normal and Decatur area.
- Responsible for ordering and maintaining adequate inventory levels.
- Selling and maintaining display features.
- Ensuring merchandising and rotation standards are met.
- Conducting quarterly business reviews with store management
- Managed client relationships to enhance satisfaction and retention.
- Coordinated product promotions and marketing campaigns across multiple channels.
Account Manager Combo
Heartland Coca-Cola
Springfield, Illinois
02.2017 - 07.2019
- Managed a wide variety of accounts across all channels in the Bloomington-Normal area.
- Responsible for ordering and ensuring adequate inventory levels in accounts
- Selling and securing display features and sales programs
- Ensuring company merchandising and service standards were met
- Selling in customer marketing agreements in independent grocery and convenience channels
Account Manager Combo
Coca-Cola Refreshments
Springfield, Illinois
08.2014 - 02.2017
- Managed a wide variety of accounts across all channels in the Bloomington-Normal area.
- Responsible for ordering and ensuring adequate inventory levels in accounts
- Selling and securing display features and sales programs
- Ensuring company merchandising and service standards were met
- Selling in customer marketing agreements in independent grocery and convenience channels
Merchandiser
Coca-Cola Refreshments
Springfield, Illinois
06.2012 - 08.2014
- Responsible for replenishment of a variety of stores on a daily basis.
- Ensured home shelf locations, features, racks, and coolers were filled and maintained daily.
- Organized and cleaned back room areas to meet company and customer standards.
- Conducted weekly rotation audits of a variety of stores in the Bloomington-Normal area to ensure company freshness standards were met
Merchandiser
Refreshment Services Pepsi
Decatur, IL
05.2007 - 06.2012
- Responsible for replenishment of a variety of stores on a daily basis.
- Ensured home shelf locations, features, racks, and coolers were filled and maintained daily.
- Organized and cleaned back room areas to meet company and customer standards.
Education
Associate of Arts -
Richland Community College
Decatur, ILSkills
- Account management
- Tactical planning
- Product and service sales
- Sales expertise
- Local contracts
- New account creation
- Sales analysis
- Customer relationship management
- Sales forecasting
- Promotional strategy development
- Team leadership
- Effective communication
- Problem solving
- Performance monitoring
- Conflict resolution
- Training staff
- Sales presentations
- Brand promotion
Timeline
Small Format Sales Supervisor
Refreshment Services Pepsi
11.2021 - Current
Walmart Account Manager
Heartland Coca-Cola
07.2019 - 11.2021
Account Manager Combo
Heartland Coca-Cola
02.2017 - 07.2019
Account Manager Combo
Coca-Cola Refreshments
08.2014 - 02.2017
Merchandiser
Coca-Cola Refreshments
06.2012 - 08.2014
Merchandiser
Refreshment Services Pepsi
05.2007 - 06.2012
Associate of Arts -
Richland Community College