Dynamic Territory Manager with Aspen Dental Management Inc., adept at enhancing operational efficiencies and elevating patient care across 50 locations. Proven track record in coaching teams and implementing best practices, showcasing strong communication skills and expertise in clinical support. Committed to driving growth and optimizing hygiene practices to maximize patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Territory Manager of Hygiene Support
Aspen Dental Management Inc.
09.2023 - Current
Oversee the clinical and operational success of the hygiene business.
Coaching and mentoring hygienists, doctors, and office managers to optimize hygiene practices, improve operational efficiencies, and maximize patient satisfaction, focusing on restoring patients to optimal oral health.
Provide clinical support while identifying and implementing operational improvements to streamline workflows, reduce costs, and enhance patient care across multiple locations.
Lead a stretch assignment beginning in Q1 of 2025, supporting 50 offices across Kansas, Missouri, Indiana & Illinois, replicating best practices and successful behaviors across the expanded territory.
Focus on 21 offices within the Kansas/Central Missouri territory in 2025, preparing them for growth and new office openings, while elevating team performance and patient care.
Registered Dental Hygienist
Aspen Dental
Wichita, KS
05.2023 - 09.2025
Successfully treat 8 to 10 patients a day, while also assisting in the diagnosis of new patients' periodontal health.
Provide support to two Aspen Dental locations, Monday – Friday.
Highly proficient in modern dental practice, with radiography, soft tissue management, effective scaling and root planning, instrumentation, laser therapy, and ultrasonic cavitation.
Provide home care instructions and preventive methods, such as fluoride and sealants.
High production numbers while providing ethical care to all patients, doctors, and staff.
Clinical Administrator
Wichita Family Dental
Wichita, KS
07.2019 - 03.2023
Successfully administered three high-volume dental practices with over 150 employees.
Provided clerical support and leadership to 13 doctors, over 700 new patients per month, vendors such as Patterson Dental, Henry Schein, and all staff members.
Exponential experience in dental assisting, hygiene assisting, front office, financial agreements, accounting, and administration of three practices; scheduling and ordering supplies.
Dental assisting: temporary crowns, impressions, denture adjustments, radiographs, polishing, etc.
Developed and distributed employee work schedules based on operational needs and employee requests for 150+ staff members.
Maintained knowledge of standardized dental billing codes.
Assistant Manager
Starbucks
Derby, KS
05.2018 - 07.2019
Developed a loyal and highly satisfied customer base through the proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales by over 30%.
Reviewed the sales and gross profit report to assess company efficiency five days a week.
Education
Master of Healthcare Administration -
Wichita State University
Wichita, KS
05-2025
Bachelor of Science - Dental Hygiene
Wichita State University
Wichita, KS
05.2023
Associate of Science - Health Science
Butler Community College
El Dorado, KS
05.2020
High School Diploma -
Hardin County High School
Savannah
05.2018
Skills
Effective communication skills
Adaptive among diverse environments
Robust core strengths for any aspect of the workplace environment