Aaron Garcia
Alice,TX
Summary
Proven business leader with a track record of driving growth at Blockbuster Video, Model Key Shop and Get A Grip! - Sports Nutrition & More, LLC. Excelled in building client relationships and leading high-performing teams. Expert in business management and marketing, significantly enhancing customer satisfaction and loyalty. Skilled in strategic planning and employee development, consistently achieving company objectives.
Overview
25
25
years of professional experience
Work History
Owner
Get A Grip! - Sports Nutrition & More, Llc
2006.08 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated suppliers to maintain cost controls and improve operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Owner
Model Key Shop
2019.11 - 2024.07
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Assisted locksmith on service calls.
- Inventory Management
Store Manager
Blockbuster Video
1999.06 - 2005.08
- Managing employees: Hiring, training, and scheduling employees, setting goals, and creating a positive work environment
- Handling customer complaints: Addressing customer complaints to main the store's reputation
- Stock management: Monitoring stock levels and purchases to ensure they stay within budget, and ordering new products when & supplies when needed
- Inspecting the store: Resolving any issues that arise and ensuring all departments are functioning properly
- Planning events: Planning and overseeing in-stock promotional events or displays
- Providing information: Serving as a resource for customers and employees on store information and policies
- Signing up new members
Education
No Degree - Basics
Texas A&M University - Corpus Christi
Corpus Christi, TXHigh School Diploma -
Alice High School
Alice, TX06.1998
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Business Management
- Marketing
- Staff hiring
- Sales Leadership
- Employee Development
- Sales management
- Customer Service
- Decision-Making
- Team Leadership
- Customer Service Management
- Scheduling
- Goal Setting
- Inventory Control
- Inventory Management
- Schedule Management
- Employee Relations
- Employee Scheduling
Accomplishments
5 perfect store audits off 100% in a row achieved at Blockbuster Video.
Timeline
Owner
Model Key Shop
2019.11 - 2024.07
Owner
Get A Grip! - Sports Nutrition & More, Llc
2006.08 - Current
Store Manager
Blockbuster Video
1999.06 - 2005.08
No Degree - Basics
Texas A&M University - Corpus Christi
High School Diploma -
Alice High School
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