Aaron Garlock
Chicago,IL
Summary
Accomplished Assistant Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Home Depot
04.2020 - Current
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Communicated issues and challenges to corporate leadership, providing possible solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Head Bartender
4Corners
10.2013 - 03.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
Platoon Sergeant
United States Army
05.2006 - 12.2012
- Trained, supervised and organized over 100 soldiers and personnel.
- Managed over $10 million worth of equipment during garrison and deployment operations.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Trained and mentored personnel in combat operations and tactics.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Prepared and delivered investigative reports and briefings.
- Maintained health, welfare and combat readiness of personnel within platoon.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
Education
Associate of Arts - Military Science
DePaul University
Chicago, ILSkills
- Business Development
- Operations Oversight
- Customer Relations
- Records Management
- Vendor Management
- Sales Expertise
- Team Building and Leadership
- Goals and Performance
- Attention to Detail
- Problem-Solving
Timeline
Assistant Store Manager
Home Depot
04.2020 - Current
Head Bartender
4Corners
10.2013 - 03.2020
Platoon Sergeant
United States Army
05.2006 - 12.2012
Associate of Arts - Military Science
DePaul University