Aaron Gilkes
Garfield,NJ
Summary
Enthusiastic Student Athlete dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through effective time management, good sportsmanship and motivation. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.
Overview
5
5
years of professional experience
Work History
Alpine Ski Racing Hill Crew
Mountain Creek Ski Resort
01.2024 - 03.2024
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
Ice Cream Counter Attendant
Clyde's Ice Cream
05.2023 - 09.2023
- Demonstrated knowledge and applied proper food handling standards.
- Displayed exceptional product knowledge, boosting sales through upselling techniques and suggestive selling tactics.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Ensured timely delivery of orders by coordinating efficiently with kitchen staff.
- Utilized strong communication skills to explain menu options and make recommendations based on customer preferences.
- Reconciled receipt totals, cash and credit payments to address shortages.
Doorman - Parking Lot Attendant
Aloia Funeral Home
03.2019 - 08.2023
- Served as a liaison between residents and property management, facilitating clear communication to resolve issues efficiently.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Established trust with residents through consistent reliability, professionalism, and attention to detail in all tasks performed.
- Directed traffic and kept property frontage free for guests.
- Contributed to a clean and orderly environment by maintaining the lobby area and entrances daily.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building.
- Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Answered general questions about parking fees, facilities, and directions.
- Assisted with vehicle flow management, ensuring smooth entry and exit of vehicles in the parking lot.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Enhanced customer experience with friendly demeanor and prompt assistance when needed.
- Provided valuable information to customers, including directions, event details, and pricing information.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Monitored parking space availability to direct customers to open spots quickly.
- Removed safety hazards, soiled items, and trash from customer areas.
- Coordinated with other attendants to efficiently manage multiple entrances and exits simultaneously during peak hours.
- Kept parking lot usage orderly by enforcing parking regulations.
Education
Garfield High School
Garfield, NJ06.2025
Automotive Mechanics
Bergen Technical Schools
Paramus, NJ06.2025
Skills
- Explosive Speed
- Special diets
- Performance Improvement
- Stamina Building
- Interval Workouts
- Visualization techniques
- Hand-Eye Coordination
- Strength development
- Strong Work Ethic
- Adaptable
- Personable and friendly
- Physical Strength
- Flexibility Enhancement
- Competitive
- Rules and regulations
- Sports enthusiast
- Balance exercises
- Strength training
- Leadership Development
- Race strategy
- Sports nutrition
- Teamwork and Cooperation
- Relay coordination
- Speed Endurance
- Hill training
- Running mechanics
- Strategic Thinking
- Cross-training abilities
- Proper Technique
- Acceleration drills
- Injury Prevention
- Active Listening
- Decision-Making
- Dependable and Responsible
- Teamwork and Collaboration
- Customer Needs Assessment
- Opening and closing procedures
- Cash Handling
Running, Biking, Skiing, Kayaking, Swimming
I have always loved being physically active throughout my childhood and intend to keep on being active through my high school years. Doing any of these activities after a long, stressful day of school, really helps clear my thoughts, lets me realize what I could of done better earlier in the day.
Timeline
Alpine Ski Racing Hill Crew
Mountain Creek Ski Resort
01.2024 - 03.2024
Ice Cream Counter Attendant
Clyde's Ice Cream
05.2023 - 09.2023
Doorman - Parking Lot Attendant
Aloia Funeral Home
03.2019 - 08.2023
Garfield High School
Automotive Mechanics
Bergen Technical Schools
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