Aaron Gorby

• Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.
• Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.
• Increased revenue through upselling techniques that highlighted premium product options available within the department.
• Contributed to budget preparation by providing input on staffing needs, equipment upgrades, and other operational expenses.
• Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
• Evaluated employee performance regularly, offering constructive feedback for continuous improvement opportunities.
• Maintained clean and organized workspaces, promoting efficiency within the deli team operations.
• Utilized strong communication skills to resolve customer complaints promptly, maintaining positive relationships.
• Led a team of deli associates, fostering teamwork and improving overall productivity levels.
• Monitored inventory levels closely to prevent stockouts while minimizing excess waste from expired products.
• Greeted customers at counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.
• Learned other teammates' work tasks to train as backup.
• Monitored inventory levels to order new supplies and maintain consistent stock.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Supervised amd trained cadets in numerous lesson plans to prepare them for a career in Corrections. Duties included report writing, data entry, effective communication, tactical skills and CPR.

Followed chain of command protocol and assessed emergency situations, supervised inmates in various settings, which included transport, housing, yard activities, kitchen and vocational training.