Detail-oriented Pharmacy Informatics Specialist with 6+ years of program performance analysis and clinical process expertise. Effective and organized with drive for fostering exceptional patient care and overall efficiency.
Overview
7
7
years of professional experience
Work History
Pharmacy Informatics Analyst
Unissant Inc
09.2023 - Current
Interacted directly with key stakeholders within the Defense Health Agency (DHA) and Veteran’s Affairs to ensure the newly deployed joint EHR meets the unique needs of both government agencies.
Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
Identified and resolved problems through root cause analysis and research.
Leveraged big data technologies to manage large datasets efficiently while maintaining high levels of performance.
Validated results and performed quality assurance to assess accuracy of data.
Senior Team Lead – Federal Inpatient Pharmacy
Oracle
06.2017 - 06.2023
Oracle (previously Cerner) is the industry leader in modernizing the electronic health record (EHR) and improving the quality of care for both healthcare professionals and patients
Advised and oversaw numerous healthcare EMR implementations focused on the inpatient pharmacy solution in both the commercial and federal healthcare sectors
Led integration conversations with key stakeholder to implement and update current processes to meet Joint Commission standards
Directly interacted with healthcare professionals to develop and implement workflows that provide the best possible patient care, while still maintaining financial integrity and end-user satisfaction
Analyzed data to facilitate discussions on potential areas of improvement and develop metrics to track these enhancements
Managed a team of hard-working individuals to complete deliverables on-time and under budget.
Senior Oracle & MS SQL Server Database Administrator at Unissant Inc and SMDI Inc under contract with U.S. Department of Health and Human Services (HHS)Senior Oracle & MS SQL Server Database Administrator at Unissant Inc and SMDI Inc under contract with U.S. Department of Health and Human Services (HHS)