Aaron Haley
Mammoth Springs,AR
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Focused Technician considered expert in maintenance services. Demonstrating keen sense of urgency to every customer. Over number of years delivering multi-faceted trade skills in industrial environments. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 8 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
22
22
years of professional experience
Work History
Advanced Technician
Fidelity Communications
Hardy, AR
02.2014 - Current
- Determined maintenance requirements and assigned repairs
- Performed line work
- Completed job reports and logs immediately following service calls.
- Developed corrective action plans and prevention strategies to improve health scores
- Executed diagnostics, troubleshooting and evaluations on amps and equipment.
- Performed routine maintenance
- Maintained quality customer service
Foreman
Riverside Resort
Mammoth Springs, AR
01.2008 - 01.2014
- Oversaw daily loading and unloading of outbound trailers, inventory management and supervising work of team.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Maintained cleanliness and organization of the resort and workspace, working closely with employees to systemize tasks.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Checked equipment to determine if maintenance was required.
- Meticulously tracked parts and equipment used on each job site.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
Carpenter
Classic Carpentry
Beaumont, TX
09.2006 - 01.2008
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Completed installations of building structures, trim, flooring and cabinetry.
- Led garages, residential homes and addition projects to completion.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Planned and executed work with proper tools and materials to maximize productivity.
- Monitored tool and equipment condition and arranged repairs.
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed tasks according to technical document requirements and specifications to work with accuracy.
- Developed proficiency in stain-grade trim work, hanging doors and drilling and setting door hardware.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
Floor Lead
Armstrong Flooring
West Plains, MO
01.2003 - 08.2006
- Assisted supervisor with feedback for employee performance evaluations.
- Upheld proper visual merchandising standards on retail floor and windows.
- Maintained store appearance, cleanliness and organization.
- Delegated tasks to employees to enhance productivity and workflow.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Lead Floorhand
IKO Pacific
Sumas, WA
03.2000 - 12.2002
- Prevented load shifting or damage by using bracing and strapping techniques.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
- Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
Education
High School Diploma -
Nooksack Valley High School
Everson, WA12.2002
Skills
- Equipment Operation
- Components and Parts Replacement
- Cost and Material Calculation
- Specialized Testing Equipment
- Equipment Operator Training
- Records Compilation and Maintenance
- Maintenance and Repair
- Attention to Detail
- Visual Inspection
- Maintenance Standards Preparation
- Critical Thinking
- Hand Tools
- Inventory Maintenance
- Quality Control and Assurance
- Dependable and Responsible
Timeline
Advanced Technician
Fidelity Communications
02.2014 - Current
Foreman
Riverside Resort
01.2008 - 01.2014
Carpenter
Classic Carpentry
09.2006 - 01.2008
Floor Lead
Armstrong Flooring
01.2003 - 08.2006
Lead Floorhand
IKO Pacific
03.2000 - 12.2002
High School Diploma -
Nooksack Valley High School