Dedicated Bodyshop Manager with over 35 years in the automotive repair industry. Expertise in enhancing customer satisfaction through reliability and professionalism, while streamlining processes to improve turnaround times. Proven ability to manage supplier relations and insurance claims effectively.
Work History
Bodyshop Manager
25 Years 6 Months
Gary’s Used Car Sales Inc. | 02.2001 - Current
Supervised daily operations of body shop to ensure quality and efficiency.
Developed and maintained relationships with suppliers for timely procurement of parts.
Oversaw scheduling of repairs, optimizing workflow to reduce turnaround times for customers.
Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
Examined damaged vehicles to determine degree of structural and mechanical damage.(pre-scan and post-scan)
Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
Prepared work orders by describing repair and replacement services required, obtaining approval signatures.
Bodyshop Manager
6 Years 5 Months
Burkett Autobody | 09.1994 - 02.2001
Supervised daily operations of body shop to ensure quality and efficiency.
Developed estimates by costing parts, supplies and labor and calculating customers' payments.
Processed insurance paperwork and prepared estimates.
Built and maintained good relations with customers.
Automotive Technician
2 Years 9 Months
Spartan Chevrolet | 12.1991 - 09.1994
• completed all repairs and refinished vehicle according to insurance estimates.
Autobody Technician
9 Months
Barrett Cadillac | 03.1991 - 12.1991
• repaired all damage and refinished the vehicle according to insurance estimate.
Education
Auto Body Technician
Mahoning County Career And Technical Center | Canfield, OH | 06.1991