Jamal Ramsarran
Fort Lauderdale,FL
Summary
Accomplished Bodyshop Manager with a proven track record at Ramsarran Autobody Repair and Paint, adept in safety management and customer service. Excelled in staff training, fostering business relationships, and enhancing service quality. Achieved notable customer loyalty through effective communication and organizational skills, ensuring operational excellence without compromising safety or satisfaction.
Overview
8
8
years of professional experience
Work History
Bodyshop Manager
Ramsarran Autobody Repair and Paint
10.2019 - Current
- Supervised and managed shop operations and tasks.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Managed automotive system and associated software to maintain accuracy and completeness of service invoicing.
- Established relationships with automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.
- Stocked shop with equipment, parts and other resources to promote timely service.
- Maintained a safe work environment by enforcing safety policies, conducting regular inspections, and addressing potential hazards immediately.
Cashier
McDonald's Restaurant
06.2017 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Diploma -
Plantation High School
Plantation, FL06.2018
Skills
- Staff training and development
- Safety management
- Training and coaching
- Quality control
- Business relationships
- Marketing
- Collision estimating
- Customer service
- Reliability
- Excellent communication
- Organizational skills
Timeline
Bodyshop Manager
Ramsarran Autobody Repair and Paint
10.2019 - Current
Cashier
McDonald's Restaurant
06.2017 - 03.2019
Diploma -
Plantation High School
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