Aaron Hill
Covington,Ga
Summary
Dynamic and attentive banker specializes in retail banking, customer service and account management. Driven to help clients make responsible and financially beneficial decisions. Knowledgeable of branch operations and financial products to best support company and customers. Top-performing professional with substantial experience in banking and finance. Dedicated to establishing long-term relations with customers to demonstrate trust and decrease account closure rates. Adept at understanding customer needs to recommend appropriate banking products.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner Operator
A&J Clean Cut Lawn Care
05.2020 - Current
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Streamlined business operations for improved efficiency, implementing effective scheduling and task management systems.
- Developed customized lawn care plans tailored to each client''s specific needs and preferences.
- Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
Forklift Operator
Walmart Distribution Center
10.2021 - 07.2022
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Removed orders from storage, wrapped, and staged for shipments.
- Communicated with floor managers to determine merchandise placement.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Personal Banker
Well Fargo
10.2017 - 09.2021
- Worked closely with management to strategize sales techniques to increase branch production and customer service
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services
- Cross-sold bank products and services to meet customer needs and provide options
- Promoted financial products by maintaining excellent service offering knowledge
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients
- Followed up with customers to gather feedback and provide additional assistance
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database
Customer Sales Service Representative
Wells Fargo
02.2017 - 10.2017
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Promoted new products and services to existing customers, driving revenue growth and satisfaction
- Delivered superior customer service to retain existing customers and attract future customers
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty
- Increased revenue with strategic upselling of products and services to existing customers
Teller
Wells Fargo
05.2016 - 01.2017
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
- Processed customer transactions promptly, minimizing wait times
- Disbursed cash and checks accurately while maintaining security of cash drawers
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit
- Educated customers on use of banking website and mobile apps
Forklift Operator
Amazon
11.2015 - 03.2016
- Operated forklift in compliance with OSHA guidelines and organizational policies
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries
- Unloaded and stacked materials by raising and lowering lifting devices
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
- Transported goods between warehouse locations according to shipment and storage needs
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
- Unloaded materials and goods at designated locations for best project availability
Assistant Manager
Kids Foot Locker
02.2013 - 11.2015
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Mentored team members to enhance professional development and accountability in workplace
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Education
High School Diploma -
Mt Healthy High School
Cincinnati, OH05.2012
Skills
- Financial product knowledge
- Loans
- Banking
- Portfolio assessment
- Financial advisement
- Relationship building and management
- Client relationship management
Certification
- Certified Business Banker, Wells Fargo Bank N.A - 2019-2021
Timeline
Forklift Operator
Walmart Distribution Center
10.2021 - 07.2022
Owner Operator
A&J Clean Cut Lawn Care
05.2020 - Current
Personal Banker
Well Fargo
10.2017 - 09.2021
Customer Sales Service Representative
Wells Fargo
02.2017 - 10.2017
Teller
Wells Fargo
05.2016 - 01.2017
Forklift Operator
Amazon
11.2015 - 03.2016
Assistant Manager
Kids Foot Locker
02.2013 - 11.2015
High School Diploma -
Mt Healthy High School
- Certified Business Banker, Wells Fargo Bank N.A - 2019-2021
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