Overview
Work History
Education
Timeline
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AARON HOEKWATER

Grandville,MI

Overview

12
12
years of professional experience

Work History

Route Sales & Service Specialist

Absopure Bottled Water
07.2022 - Current
  • Provided exceptional customer service by addressing inquiries and resolving any delivery issues or delays
  • Safely operated water delivery trucks to deliver bottled and bulk water to residential, commercial, and industrial clients
  • Ensured timely and accurate deliveries, meeting customer satisfaction and maintaining a high standard of service
  • Maintained accurate records of deliveries, including inventory and delivery logs
  • Acquired valid Commercial Driver's License (CDL) Class B

Driver

Uber Technologies Inc
11.2018 - 12.2022
  • Achieved and maintained a platinum Uber driver status with a 4.96-star customer rating over the course of 5000+ trips
  • Successfully transported passengers to and from their desired destinations while ensuring an enjoyable customer experience
  • Demonstrated the ability to remain calm in stressful situations while resolving any customer issues
  • Executed multiple administrative tasks as required by Uber Technologies Inc.

Order Selector

Gordon Food Service
06.2021 - 01.2022
  • Maintained an above average company work performance level in regards to speed and accuracy
  • Accurately selected products by matching slot numbers and product descriptions
  • Reported all merchandise discrepancies and product quality issues to supervision
  • Demonstrated excellent co-worker relations and the ability to go above and beyond consistently

Farm Operations Assistant

Canterbury Farms
03.2018 - 08.2018
  • Applied supervisory practices over 12 seasonal employees; maintained appropriate operating speeds of equipment to ensure safety of employees and excellence of product
  • Operated harvesting equipment during harvesting season; equipment includes tractor, skid steer and conveyor belt
  • Handled daily farm operations including the harvesting, sorting and packaging of produce
  • Worked 60 to 80 hours per week

Sales Associate

Outback Casual Living and Fence
05.2017 - 12.2017
  • Developed positive customer relationships through friendly greetings and excellent service
  • Consulted customers on high end furniture sales and home décor purchases
  • Effectively scheduled fence estimates, outdoor equipment installations, and furniture deliveries
  • Successfully learned and operated business's computer programs, Jobber, PayJunction, and Quickbooks

Customer Service Representative

Yarra Bend Golf Course
10.2016 - 02.2017
  • Communicated effectively with customers in a business setting, over the phone, through email and in person
  • Successfully learned and operated business's computer programs
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Golf Coach, Boys and Girl Junior Varsity

Grand Rapids Christian High School Athletic Department
08.2013 - 06.2014
  • Gave feedback to all players in a positive manner to encourage improvement in individuals and as a collective team
  • Developed interpersonal and leadership skills
  • Exercised excellent communication and public speaking skills

Education

Business Finance -

Calvin College
Grand Rapids, MI
01.2015

General Education -

Grand Rapids Christian High School
Grand Rapids, MI
05.2011

Timeline

Route Sales & Service Specialist

Absopure Bottled Water
07.2022 - Current

Order Selector

Gordon Food Service
06.2021 - 01.2022

Driver

Uber Technologies Inc
11.2018 - 12.2022

Farm Operations Assistant

Canterbury Farms
03.2018 - 08.2018

Sales Associate

Outback Casual Living and Fence
05.2017 - 12.2017

Customer Service Representative

Yarra Bend Golf Course
10.2016 - 02.2017

Golf Coach, Boys and Girl Junior Varsity

Grand Rapids Christian High School Athletic Department
08.2013 - 06.2014

General Education -

Grand Rapids Christian High School

Business Finance -

Calvin College

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AARON HOEKWATER