I am a hard working, conscientious, diligent employee who works well alone or in a group setting. I am looking for an environment where I can further improve my firewall/networking skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Managed Services Engineer
Business Communications Incorporated
12.2021 - Current
Managed and supported hundreds of customer firewalls/switches/end user devices alongside a team of other engineers.
Worked in both a remote service desk role and an on-site project based role depending on the need.
Created detailed reports on engineering activities and findings.
Collaborated with other departments to facilitate successful project completion.
Documented and developed engineering procedures and processes.
Assisted younger engineers in the troubleshooting process as necessary.
Network Security Administrator
Jones College
07.2020 - 12.2021
Responsible for general network security primarily through building out firewall rules and network traffic shaping
Recently added responsibilities include daily monitoring of traffic and investigating any anomalies that are discovered by our checkpoint security software
Further responsibilities include adding exceptions and allowing for programs and services once they have been fully vetted
Management of vulnerabilities within a Windows environment through active directory and Windows updates across campus
Maintained a two-factor authentication policy for all employees on campus to prevent accounts being fraudulently accessed
Worked alongside checkpoint incident response to mitigate and resolve the 2021 Lemon_Duck attack on the Jones College main campus network
Set up Checkpoint firewalls at Jones College satellite campuses to be managed locally at the main campus
Built and maintained the VPN service for use by staff in work from home scenarios
Network Administrator
Jones College
07.2019 - 12.2021
Responsible for the deployment, configuration, and maintenance of managed switches across the main Jones College campus and remote campuses
Daily management includes configuring ports for efficiency, security, and to suit the specific need case of a given port
The primary task for the past year has been homogenizing the switch environment on campus to make management and security more feasible
Managed network traffic across 5 VLANs and four outgoing ISP connections
Set up and maintained wireless bridges to and from various buildings on campus that would otherwise not have internet access without exorbitantly expensive boring for fiber
Virtual Desktop Administrator
Jones College
07.2018 - 12.2021
Built out and managed 500+ virtual desktops in VMWare for use on campus as well as remote solutions for students
Daily management included resolving any connectivity/login issues, installing any programs required by the various students and instructors, and educating students and instructors about the use of virtual desktop environments
Deployment of VDI clients on campus significantly reduced the per-device cost required to outfit the various labs on campus, as well as creating much more energy efficient labs as far as sheer power consumption
VDI Clients and Windows Virtual desktops provided an alternative to the resource and time inefficient process of manually installing programs or running updates on individual computers
IT Technician
Jones College
05.2016 - 12.2021
Responsible for assisting faculty, staff, and administration with any technology issues or needs
This included attending school sporting, events assisting instructors during lessons, and sitting in on administrative meetings in case of any technological emergencies
Maintained 2000+ devices between the main campus and five satellite campuses alongside other members of the IT team
Rewired and upgraded network infrastructure in every building on campus
Worked alongside the rest of the IT team to improve wireless coverage and ease of use through the deployment of Access Points
Education
Associates of Applied Science - Network Security
Jones College
Ellisville, MS
11.2024
Bachelor's - Philosophy
University of Southern Mississippi
Hattiesburg, MS
11.2024
Associates of Applied Science - Network Technology
Jones College
Ellisville, MS
05.2016
Skills
Cisco switch management
Virtual desktop management
Virtual server management
Fortigate firewall management
Fortigate firewall deployment
Fortiswitch deployment
FortiAP deployment
References
Paul Spell, Research Technology Support Specialist at The University of Southern Mississippi, Previous boss and previous Director of Information Technology at Jones College, 601-543-4442
Nathan Brown, Senior Technical Support Analyst for Georgia Pacific, Previous coworker and boss, nathan.brown@gapac.com
Certification
Comptia A+
Comptia Server+
Comptia Network+
Comptia Security+
Fortinet FCP Network Security with Fortimanager elective
Timeline
Senior Managed Services Engineer
Business Communications Incorporated
12.2021 - Current
Network Security Administrator
Jones College
07.2020 - 12.2021
Network Administrator
Jones College
07.2019 - 12.2021
Virtual Desktop Administrator
Jones College
07.2018 - 12.2021
IT Technician
Jones College
05.2016 - 12.2021
Associates of Applied Science - Network Technology
Jones College
Comptia A+
Comptia Server+
Comptia Network+
Comptia Security+
Fortinet FCP Network Security with Fortimanager elective
Associates of Applied Science - Network Security
Jones College
Bachelor's - Philosophy
University of Southern Mississippi
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