Saurabh Sawhney
Downer Groove,IL
Summary
12 Years of technical, project, and team management experience aligning business goals with technology solutions. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Network Engineer Consultant
HCL America
01.2022 - Current
- Designed and deployed WAN connectivity for multiple clients via Site-to-Site VPN (IPsec) or with SDWAN Silverpeak.
- Responsible for design, deployment, and management of LAN & WAN infrastructure across globe.
- Handling Priority issue and provide root cause and Permanent Fix.
- Direct day-to-day operations focused on attaining key business metrics, continuous improvement initiatives for a team of 25-member team of Global Network data, security engineers.
- Engaged with client engineering team on new technology evaluation and enterprise wide roll out.
- Key contributor to the comprehensive Network Refresh project, both logically and physically. Responsible for replacing all End-of-Life (EOL) and End-of-Support (EOS) network devices with modern Cisco C9200/C9300 switches, ensuring infrastructure stability, security, and scalability. As a team lead, managed a large team of global high-performance engineers to drive consistent and on time deliverables.
- Track and deliver multiple network / software code upgrade projects (Routers, Switches, ASA Firewall, checkpoint, F5) within defined project timelines under BAU for customer IT infrastructure.
- Taking ownership of critical incidents / escalations, coordinating with resolution parties, and establishing effective communication between stakeholders for quick resolution and post incident reviews.
- Ensure consolidation & optimization, configuration backup, DR solution in-line with defined company strategy.
- Prepare review of daily/weekly/monthly service performance reports.
- Handling Configuration and troubleshooting on various network nodes such as Nexus 5K, Nexus 7K, ASA 5500, Cisco 4500, Cisco 6500, Cisco 7600 & C9300, C9200, C3850 other Cisco platforms.
- Handling Configuration and troubleshooting on Wireless Controller (Cisco2540) & Meraki Wireless.
- Handling Configuration and troubleshooting on Silverpeak SDWAN.
- Handling Priority issue and provide root cause and Permanent Fix.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Created VPN infrastructure and allowed for secure remote connections.
- Assisted with implementation and support of network monitoring tools.
- Troubleshot complex multi-vendor network service provider issues.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Reviewed technical specifications from clients and vendors to confirm adequacy, accuracy and functionality.
Associate Consultant
HCL Technologies
10.2016 - 12.2021
- Working with HCL technology and deployed to above projects. Providing network implementation, configuration and troubleshooting of various networking issues across United States of America and Europe region.
- Configuration and troubleshooting assistance on routing protocols such as OSPF, EIGRP and BGP.
- Handled various network protocols issues such interface flapping, neighbor relationship, re-distribution, and route summarization.
- Handled IOS upgrades on various routing and switching platforms.
- Provided Configuration and troubleshooting on all core network devices.
- Handled Configuration and troubleshooting on various network nodes such as Nexus 5K, Nexus 7K, ASA 5500, Cisco 4500, Cisco 6500, Cisco 7600 & other Cisco platforms.
- Technical assistance for configuring the IP Service level agreements (IPSLA).
- Worked with Cisco's high touch operation managers in case of severity issues.
- Troubleshooting of IP SLA to gather information for packet delay, jitter, packet loss and round-trip time values across the network.
- Handled stacks decoding and providing resolution for high CPU utilization issues.
- Handled configuration and problem isolation on network analysis modules (NAM).
- Track and deliver multiple network / software code upgrade projects (Routers, Switches, FortiGate, checkpoint, F5) within defined project timelines under BAU for customer IT infrastructure.
- Taking ownership of critical incidents / escalations, coordinating with resolution parties, and establishing effective communication between stakeholders for quick resolution and post incident reviews.
- Ensure consolidation & optimization, configuration backup, DR solution inline with defined company strategy.
- Prepare review of daily/weekly/monthly service performance reports.
- Optimized network uptime to 99.9% by leading a major network upgrade and improving systems security and reliability.
- Responsible for configuration, management & backup of RSA servers (primary and replica) for secure user authentication and network resource access.
- Responsible for documentation of Network related changes, BCP/ DR planning and ISMS audits.
- Management of team of L1 technicians on daily activities of IT helpdesk operations and inventory management.
- Creating and improving IT documents and recommend changes in policy documents for IT department.
Senior Network Engineer
IB Technology
10.2013 - 10.2016
- Leading a high-performance offshore team in my role of a lead consultant for a big US based client to manage and maintain network infrastructure for 30+ locations across US.
- Implemented the Lab setup for technical assistance center for internal testing.
- Handling IOS upgrades on various routing and switching devices.
- Handling configuration and troubleshooting issues related to first hop redundancy protocols such as HSRP and VRRP.
- Implemented the Magnum 9K and 10k switches on the network and setup the network redundancy using VRRP.
- Handling weekly presentation with client over technical performance of the team.
- Handled various network protocols issues such interface flapping, neighbor relationship, redistribution, and route summarization.
- Handled IOS upgrades on various routing and switching platforms.
- Handling escalations from the Level 1 engineers and providing solutions accordingly.
Technical Support Engineer, Network
IT INFO CUBE
05.2012 - 10.2013
- Providing level 1 technical support to customers.
- Ability to convey technical solutions in a clear and concise manner.
- Undertaking analysis, diagnosis, and resolution of client problems via phone, e-mail.
- Quickly responding to customer enquiries and concerns.
- Escalating unresolved problems to other support staff.
- Analyzing call logs to spot trends and underlying issues.
- Testing and evaluating new technology.
- Analyzing Internet issue and Configuration of routers and switches (Linksys routes & Net gear).
- Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists.
Education
Bachelor of Technology - Electronics and Communication Engineering
Maharashi Dayanand University
Haryana, India05.2012
Skills
- Network security management
- Routing protocol management
- Network performance monitoring
- Risk assessment and mitigation
- Wireless network management
- Amazon Web Services expertise
- Proficient in MS Visio
- Project coordination
- Cisco switch management
- Cisco router management
- Network security firewalls
- Wireless technology expertise
- Network management system analysis
- Secure authentication processes
- SD-WAN implementation with Silverpeak
- WAN optimization
- Meraki cloud management
- Microsoft Azure expertise
- Network Policy Server management
- Dynamic Host Configuration Protocol expertise
- Network architecture design
- Network troubleshooting
- Firewalls and endpoint security
- Firewall management tools
- Wireless networking support
- LAN switching technologies
Accomplishments
- Led seamless migration from traditional Site-to-Site VPN to SD-WAN, integrating Silverpeak appliances to connect and optimize communication across multiple sites.
- Successfully executed physical and logical network refresh across 50 sites, replacing all End-of-Life (EOL) and End-of-Support (EOS) network equipment with high accuracy and minimal downtime.
- Collaborated with a cross-functional team of 25 members to plan, coordinate, and implement the replacement of EOL/EOS network infrastructure, ensuring alignment with enterprise standards and future scalability.
Devices Tools
C2650, C3850, 3600, 6500, Nexus 5k, Nexus 7K, C9200, C9300, C9500, 2600, 2800, 3745, ASA 5500 series, Juniper SSG, Palo Alto P500, 3020, Cisco WLC 4400, Cisco WLC 2540, Meraki Wireless, Aruba ClearPass, SolarWinds NMS, NetFlow analyzer, Kiwi Syslog, Wireshark, Splunk, MS Radius server, RSA Authentication Manager 6.0, Silverpeak, Viptela, Riverbed, AZURE, Cisco ISE
Certification
- CCNA: CSCO14513066
- CCNP
- Silverpeak Training
- Meraki BlackBelt
- Fortigate 7.4 Operator Self-Places
- Hirschmann Industrial Ethernet Specialist (HiES)
- Hirschmann Industrial Network Professional (HiNP)
- Hirschmann Industrial Routing Professional (HiRP)
- Hirschmann Industrial Network Engineer (HiNE)
- Hirschmann Industrial Rail Specialist (HiRS)
- Hirschmann Industrial Backbone Specialist (HiBS)
- Hirschmann Industrial Product Professional (HiPP)
- PaloAlto firewall training
- AWS Solutions Architect Training
- Aruba ClearPass Guest Training
Personal Information
Title: Network Consultant
Languages
English
Full Professional
Hindi
Native or Bilingual
Interests
- Strategy Games
- Food Tourism
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- High-Intensity Interval Training
- Fundraising Events
Timeline
Network Engineer Consultant
HCL America
01.2022 - Current
Associate Consultant
HCL Technologies
10.2016 - 12.2021
Senior Network Engineer
IB Technology
10.2013 - 10.2016
Technical Support Engineer, Network
IT INFO CUBE
05.2012 - 10.2013
Bachelor of Technology - Electronics and Communication Engineering
Maharashi Dayanand University
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