Walter Rowland
Network / Systems Admin
Thibodaux,LA
Summary
Results-driven Network Engineer / Senior Windows Systems Administrator with 20+ years of expertise deploying and maintaining LAN infrastructure.
Dedicated and reliable IT professional with strong track record of meeting company goals. Skilled in working under pressure and adapting to new situations and challenges.
Organized and successful at managing multiple priorities with a positive attitude.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Network Engineer Consultant
Tekworks (Self)
Thibodaux, LA
05.2014 - Current
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Remotely analyzed and diagnosed complex network faults for end-users, recommending and implementing corrective measures.
- Designed and implemented cloud network infrastructures along with intra- and inter-data center connections.
- Oversaw junior-level engineers, directing work orders while monitoring performance metrics and consumer feedback.
- Oversaw patch testing and deployment, script network software pushes and uninstalls.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Performed network security design and integration duties.
- Diagnosed and executed resolution for network and server issues.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Service Manager
One Stop Technologies
Houma, LA
01.2008 - 05.2014
- Set and administered department budgets for expenditures, materials and labor.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
BIS - Computer Information Systems
ITT Technical Institute- Tempe
Tempe, AZ08.2003
Skills
- Active Directory Administration
- System integration
- Firewall management tools
- Firewall functionality
- Network security architecture
- LAN switching technologies
- Networking protocol expertise
- Verbal and written communication
- IT best practice framework expertise
- User credential management
- Network architecture understanding
- Strong troubleshooting skills
- Subnetting expertise
- Fixed wireless networks
- Excellent presentation skills
- Network device monitoring
- Network Troubleshooting
- Network security systems
- Project Management
- Technical Support
- Technical infrastructure upgrades
- Mobile device management
- Software load balancer expertise
- Information security technology
- Disaster recovery operations
- Root Cause Analysis
- IP address structure
- Cisco equipment familiarity
- DNS implementation
- Remote work support
Websites
Certification
- CompTIA Network+
Timeline
Network Engineer Consultant
Tekworks (Self)
05.2014 - Current
Service Manager
One Stop Technologies
01.2008 - 05.2014
BIS - Computer Information Systems
ITT Technical Institute- Tempe
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