Aaron Jackson
Greenville ,NC
Summary
Achieved positive community engagement outcomes through dedicated volunteer efforts and leadership. Balanced professional and personal responsibilities effectively while maintaining high standards. Made sound decisions under pressure and remained composed in stressful situations. Extracted critical information through targeted questioning and comprehensive document review. Cultivated respectful and tactful relationships with individuals during five years in the department of corrections.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Fiber Technician
Avient
Greenville, NC
09.2024 - Current
- Understanding of fiber optics, network protocols, and splicing techniques.
- Troubleshoot issues, identifying and fixing faults, and ensuring performance.
- Performing test to ensure proper signal levels and data transmission
- Installation, setting up fiber optic networks connecting to equipment
Weyerhaeser Wood Plant
Plymouth, NC
11.2023 - 09.2024
- Assisted Produced dimensional lumber to panels and engineered wood products.
- Assisted in Loading trucks and rail cars using Forklift.
- Maintained accurate records of all inventory movements
- Ensured safety procedures
- Assisted in Transported materials between storage areas
- Inspected loads prior to lifting to determine weight distribution and stability
Officer
Department Of Correction
Windsor, NC
06.2018 - 10.2023
- Planned investigations of offenders cells and prison grounds to detect contraband.
- Maintained order in the prison by monitoring inmate behavior.
- Enforced the ordinances and regulations of the city as the council may direct in emergency situations.
- Assisted in apprehending and arresting Escape offenders
- Settled disputes between inmates in a persuasive and tactful manner
- Supervised Offenders work assignments
- Monitored inmate activities
Help Desk
United States Coast Guard
Elizabeth City, NC
02.2017 - 05.2018
- Provided first line technical support to end users via phone, email, or ticketing system.
- Assisted in diagnosing and resolving hardware, and network issues in a timely manner.
- Collaborated with other IT staff to identify and implement process improvements and best practices.
- Maintained knowledge base articles and user guides to facilitate self service support to end users on IT systems.
- Documented and tracked help desk tickets using a ticketing system, ensuring accurate and detailed records of all interactions.
- Escalated unresolved issues to the appropriate support teams
Education
MBA - Business Administration And Management
North Carolina Central University
Durham, NC05.2021
Bachelor of Science - Sport Management and Administration
Elizabeth City State University
Elizabeth City12.2014
Skills
- Adaptability
- Self-motivation
- Time Management
- Ability to work under pressure
- Computer
Certification
- Comptia Security +
- CPR
LANGUAGES
English
Timeline
Sr. Fiber Technician
Avient
09.2024 - Current
Weyerhaeser Wood Plant
11.2023 - 09.2024
Officer
Department Of Correction
06.2018 - 10.2023
Help Desk
United States Coast Guard
02.2017 - 05.2018
Bachelor of Science - Sport Management and Administration
Elizabeth City State University
MBA - Business Administration And Management
North Carolina Central University