Aaron J. Letko
Indianapolis,IN
Summary
Purdue Industrial Engineering Technologies graduate pursuing career opportunities in Industrial Engineering Experience in quality assurance, data collection, and customer service
Results-driven service expert with strong track record in client relations and operational efficiency. Adept at problem-solving, process improvement, and providing exceptional customer experiences. Highly collaborative with focus on team success and adaptability to changing needs. Known for effective communication, leadership, and commitment to achieving goals.
Overview
4
4
years of professional experience
Work History
Certified Service Consultant
Ray Skillman Southside Kia
Indianapolis, IN
01.2026 - Current
- Prepared accurate repair orders, documented customer concerns, and coordinated with technicians to ensure efficient workflow and timely service completion
- Managed daily service appointments, walk-ins, and high-volume customer interactions while maintaining a professional and organized service lane
- Delivered exceptional customer service by greeting clients, understanding vehicle concerns, and clearly communicating recommended maintenance and repair options
Tire Temper
Performance Tire Service Company
Indianapolis, IN
05.2023 - 07.2025
- Acquired expertise in collaborating effectively within diverse teams through traveling across North America over the course of three summers, working alongside 27 individual pit crews
- Gathered accurate temperature and pressure metrics for up to four IndyCars at a time during practice and race day pit stops
- Organized and relayed tire data to race engineers and communicated defects for immediate inspection to improve traction and safety of drivers and spectators
Front of House Coordinator
Southern Dunes Golf Club
Indianapolis, IN
05.2022 - 08.2022
- Enhanced interpersonal skills developed though an average of 50 customer sales interactions per shift, fostering effective communication and relationship-building abilities
- Managed 48 individual golf carts through weekly 7-point inspections to ensure the safety and quality of the course-owned fleet
Education
Bachelor of Science - Industrial Engineering Technology
Purdue University, Polytechnic Institute
West Lafayette, IN12-2025
Skills
- Project lifecycle management
- Schedule management
- Complaint resolution
- Estimating
- Work order interpretation
- Multitasking and organization
- Quality inspection
- Data entry
- Workflow management
- Order fulfillment
- Root-cause analysis
- Customer service
Accomplishments
- Revitalized Acacia Fraternity’s Grand Prix team, raising over $15,000 by increasing alumni relations and securing recurring donations.
Timeline
Certified Service Consultant
Ray Skillman Southside Kia
01.2026 - Current
Tire Temper
Performance Tire Service Company
05.2023 - 07.2025
Front of House Coordinator
Southern Dunes Golf Club
05.2022 - 08.2022
Bachelor of Science - Industrial Engineering Technology
Purdue University, Polytechnic Institute
LEADERSHIP ACTIVITIES, AFFILIATIONS, ACADEMICS
- Acacia Fraternity, Purdue Chapter, 2022 Pledge Class President and Kart Team Crew Chief
- Revitalized Acacia Fraternity’s Grand Prix team, raising over $15,000 by increasing alumni relations and securing recurring donations
- UV Photocatalyst Water Purification (Capstone Project): Worked closely with Purdue Northwest to develop proprietary method of water purification using UV light in tandem with a photocatalyst
- IET Group Project: Implemented advanced CAD methods within a group of four to develop a product and the manufacturing facility necessary to produce said product