Aaron Jones
Charlotte,NC
Summary
Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
1-800 Contacts
Charlotte, NC
06.2021 - 12.2024
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Established performance metrics to evaluate operational efficiency and guide team objectives.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
Warehouse Specialist
1-800 Contacts
Charlotte, NC
04.2019 - 06.2021
- Utilized warehouse management systems (WMS) to track inventory movements and generate reports.
- Prepared shipping documents such as bills of lading, packing lists.
- Collaborated with other departments regarding supply chain operations issues.
- Provided customer service support, addressing inquiries and resolving issues related to shipments.
Warehouse Associate
1-800 Contacts
Charlotte, NC
02.2018 - 04.2019
- Collaborated with team members to complete tasks efficiently and accurately.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Packed boxes and stock using organizational guidelines.
- Monitored stock levels and reordered supplies when necessary.
Education
High School Diploma -
Olympic High School
Charlotte, NC06-2016
Skills
- Strong verbal communication
- Leadership
- Warehouse operations
- Customer Service
- Problem-solving
- Team Engagement
Timeline
Operations Supervisor
1-800 Contacts
06.2021 - 12.2024
Warehouse Specialist
1-800 Contacts
04.2019 - 06.2021
Warehouse Associate
1-800 Contacts
02.2018 - 04.2019
High School Diploma -
Olympic High School
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