Anthony Hightower
Glendale,AZ
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
FedEx
Phoenix, Arizona
09.2023 - Current
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
- Trained new employees on proper job functions and company policies and procedures.
- Managed daily operations, including moving personnel, assigning tasks, and monitoring progress.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Package Handler/Trainer/Yard Switcher
FedEx:Ground
Phoenix, AZ
05.2020 - Current
- Provided hands-on instruction to package handlers on proper handling techniques for packages of all sizes, shapes, weights, and fragility.
- Monitored performance of trainees during training sessions to identify areas that needed improvement or further instruction.
- Resolved disputes between employees related to job duties or responsibilities according to established guidelines.
- Trained new employees regarding warehouse procedures and standards.
- Drove engines within railroad yards or other establishments to couple, uncouple or switch railroad cars.
- Signaled crew members to direct movement of engines and train cars using hand signals, radios and other communication devices.
- Stacked pallets neatly to maintain organization of yard.
- Executed dock operations by switching trailers and equipment to and from docks.
Care Giver
VA Hopsital
Phoenix, AZ
10.2015 - 07.2017
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Coordinated transportation services for clients when necessary.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Education
High School Diploma -
Central High School
Phoenix, AZ05-2017
Some College (No Degree) - Kinesiology
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZSkills
- Project Management
- Risk Management
- Operations Management
- Performance monitoring
- Logistics Management
- Logistics Oversight
- Warehouse Operations
- Task Delegation
- Employee Development
- Delegation
- Safety oversight
- Staff Supervision
- Strong verbal communication
- Excellent verbal communication skills
- Empathic communication
- Continuous improvements
- Recruitment and hiring
- Human anatomy knowledge
- Weight Training
- Competitive
- Peak physical condition
- Leadership Development
- Management
Accomplishments
- Phoenix Suns Award: Given to me by the organization for extra tutoring hours.
Timeline
Operations Supervisor
FedEx
09.2023 - Current
Package Handler/Trainer/Yard Switcher
FedEx:Ground
05.2020 - Current
Care Giver
VA Hopsital
10.2015 - 07.2017
High School Diploma -
Central High School
Some College (No Degree) - Kinesiology
Maricopa Community Colleges - South Mountain Community College
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