Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
Endeavors - Pecos Children’s Center
Pecos, Tx
08.2018 - Current
Supervised all logistical operational goals and tasks for PCC Blue development and PCC Main expansion and planning
Ensured compliance with agency policies and procedures by promptly documenting all serious incidents, daily progress, changes in operations and activities.
Effectively communicated with upper management, leadership, and staff regarding upcoming projects, expectations, and goals
Managed project updates and delegated responsibilities to ensure achievement of Office of Refugee Resettlement (ORR) standards.
Supervise all operational tasks (intake, discharge, programming schedules, security, shelter operations, etc.) Assemble and disassemble Task Forces and Strike Teams
Provided operational management for all security needs at Pecos Children’s Center, including surveillance cameras, security equipment, and access control
Conducted security risk assessments, evaluates equipment and vehicle readiness and oversees, implements, and develops security training curriculum and exercises
Began as a Youth Care worker, moved to Floater, Floater Lead, Unit Lead, Safety Officer, Operations Coordinator.
Lieutenant-Restricted Housing Unit
Reeves County Detention Center
Pecos, Tx
02.2019 - 05.2021
Served as a Correctional Emergency Response Team (C.E.R.T) member for prison riots, fights, crimes, and misconduct
Performed inspection of inmate living quarters and random searches of individual cells, and common areas in search for contraband or unauthorized items and belongings
Performed specific duties when assigned to the follow areas, commissary, property, transportation, recreation, visitation, booking, mobile patrol, main control, housing, administration, segregation, and intake
Guarding Federal detainees and escorting federal detainees between in and out of detention facilities
Prepared and maintained records, forms, and reports for prison supervisors
Effectively de-escalated inmate conflict to avoid riots and effectively communicate with staff and the inmates.
Education
University of Texas at El Paso
05.2013
El Paso Community Colleges
05.2010
America Heart Association
F.E.M.A.
Skills
Task Delegation
Staff Management
Operations Management
Problem Solving Skills
Critical Thinking Skills
Adaptability
Integrity
First-Aid Certified
Crisis Intervention Certified
Risk Management
Project Scheduling
Project Management
Quality assurance and control
Cost-reduction strategies
Training Management
Process Implementation
Employee database management
Logistics Coordination
Budgeting and cost control strategies
Project Planning
References
Issac Gonzalez, (915) 346-3556
Nora Elnairab, (915) 219-3490
Ricardo Leon, (915) 356-5757
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Received Multiple Certificate of Excellence for exceptional work
Received Challenge Coin at Camp Tornillo From BCFS
Received Challenge Coin at Camp Pecos (PCC) from Endeavors.
Received Challenge Coin at Reeves County Detention Center.
Timeline
Lieutenant-Restricted Housing Unit
Reeves County Detention Center
02.2019 - 05.2021
Operations Supervisor
Endeavors - Pecos Children’s Center
08.2018 - Current
University of Texas at El Paso
El Paso Community Colleges
America Heart Association
F.E.M.A.
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