Aaron King
Murfreesboro,TN
Summary
Organized and motivated individual eager to learn and able to work well with others in a team environment or individually. Patient individual who can accomplish the task at hand no matter the environment if it’s chaotic or organized. Ability to communicate clearly with all to achieve the goal of the team by always paying attention to details specifics so all individuals on the team involved stay on the same page to accomplish the given task.
Overview
29
29
years of professional experience
Work History
Basketball Training
Self Employed
Murfreesboro, Tennessee
01.2006 - Current
- Developed personalized training programs for athletes of varying skill levels.
- Instructed players on fundamental basketball techniques and strategies.
- Evaluated athlete performance and provided constructive feedback for improvement.
- Implemented conditioning exercises to improve athletes' physical fitness and endurance.
- Analyzed game footage to identify areas for improvement in players' technique or strategy.
- Assessed player's skill levels in order to assign appropriate drills and exercises geared towards improvement.
- Developed and implemented individualized basketball training plans for clients.
- Maintained records of athlete's progress throughout the season.
- Organized and ran practices that focused on team play strategies.
- Developed drills to improve agility, balance and coordination.
- Conducted assessments of client's physical abilities, strengths, weaknesses, and goals.
- Collaborated with other trainers and coaches to develop team building exercises.
- Trained players in mental aspects of the game such as focus concentration and decision making under pressure.
- Demonstrated proper techniques for various basketball skills such as lay-ups, jump shots, foul shots.
- Provided instruction in the fundamentals of basketball including dribbling, shooting, passing, rebounding, footwork and defense.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Worked closely in training capacity with fellow student-athletes during off-season.
- Established clear benchmarks for performance and monitored individual and team progress.
USPS
MAIL PROCESSING CLERK, United States Postal Service
Franklin, TN
08.2023 - 01.2024
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Claims Associate
State Farm
Murfreesboro, TN
01.2023 - 05.2023
- Determined liability, compensability and benefits due on each claim.
- Processed auto claims daily and expertly handled as many files with impeccable quality.
- Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
- Reviewed documentation and accounts to gain full picture.
- Processed claims for payment or forwarded to appropriate personnel for further investigation
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items.
- Adjusted auto claims under close supervision of more experienced claims team members.
City Carrier Assistant
USPS
Nashville, TN
07.2022 - 12.2022
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Used portable electronic scanner to track parcels and record tracking progress.
- Acquired customer signature for registered and insured mail.
- Gathered mail and packages from mailboxes on foot and by vehicle on designated route.
- Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
- Managed clerical duties within mail office and collaborated with other employees in team-centered environment.
- Furnished customers with postal information, change-of-address cards and other postal forms.
- Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
- Maintained professional and effective public relations with customers and community members.
- Collected mail from distribution and prepared in sequence for efficient delivery.
- Prepared mail in sequence of delivery for optimal productivity.
- Handled undeliverable mail in accordance with established procedures.
- Utilized portable scanners to mark item delivered to residences and businesses, keeping records current and accurate.
- Collected customs charges, postage due and C.O.D. payments.
- Obtained receipts for registered and certain insured mail.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
Management Analyst
Los Angeles Fire Department Brush Unit
City Of Los Angeles, CA
08.2009 - 06.2022
- My role as a Management Analyst was to assist Fire Inspectors, and firefighters with maintaining codes for all citizens in High Fire Hazardous areas were within city limits to prevent brush fire casualties to residences, and commercial fires.
- Reviewed established procedures to assess areas in need of improvement.
- Implemented unique methods and methodologies, which helped reduce and resolve issues.
- Researched and led investigations into various areas to drive improvements and devise new processes.
- Developed management structure plans, shaping hiring and recruitment by illustrating necessary skills and competencies for each employment level.
- Devised new and improved records management programs to organize and protect data.
- Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
- Maintained weekly and monthly stats , reports through excel sheets.
- Corresponded with customers daily through phone calls, in person and emails daily.
- Corresponded with the accounting department to report customers who were in violations of codes, billing and levy fines.
- Used different Los Angeles Fire Department satellite programs such as Zimas, LUPAMS, County Assessor to view residence in compliance as well as in violation of City Ordinances.
- Assisted Fire Inspectors in typing notices, letters, documentation to customers in preparation for Brush season.
- Created Fire Department memos delivered to employees thru the Chiefs office
- Implemented effective inventory control procedures and ordered items when stock was low.
- Communicated updates and requirements between internal team members and clients to keep parties informed of project progress.
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Tracked project performance data to generate reports and keep management informed of important trends.
- Leveraged communication and problem-solving abilities to alleviate ongoing issues and promote conflict resolution.
- Maintained positive working relationship with fellow staff and management.
Assistant Basketball Coach
Sierra Canyon School
Chatsworth, CA
05.2012 - 06.2014
- Ran drills for guard skill development as well as forwards or bigs
- Handled scouting for out of state opponents as well as league opponents
- Part of coaching staff that coached against national Highschool powers as well as involved in huge nationally televised highschool events
- Help strategize practice plans offensively and defensively and put them into action.
- Mentor/ communicator for young athletes
- Always around to spend extra time helping a player development their game or putting them through specific drills to help them build confidence and attain success
- Reviewed game tapes of competitor events to understand strategies and plan approaches.
- Guided team through difficult situations, player injuries and tough losses.
Assistant Basketball Coach
Oaks Christian School
Westlake Village, CA
05.2010 - 07.2012
- Ran drills for guard skill development as well as forwards or bigs
- Handled scouting for out of state opponents as well as league opponents
- Part of coaching staff that coached against national Highschool powers as well as involved in huge nationally televised highschool events
- Help strategize practice plans offensively and defensively and put them into action.
- Mentor/ communicator for young athletes
- Always around to spend extra time helping a player development their game or putting them through specific drills to help them build confidence and attain success
- Assisted in film sessions to help
- Implement the good and what needs to be corrected into practices
- Assessed player abilities and assigned positions according to individual strengths.
- Visited other locations to observe potential recruits and determine selections to fill out team roster.
Firefighter
Los Angeles Fire Department
City of Los Angeles, CA
02.2004 - 08.2009
- My role as a Firefighter was as a Emergency Medical Technician, Fire Suppression Specialist which ranged from car fires, house fires to commercial buildings
- As a Emergency Medical Technician I Was Certified in CPR, AED, and administering IVs.
- Customer Service to all no matter the call. Serve the city in all capacities from administrative duties to being out in the field on call for 24hrs per shift.
- Worked in a team atmosphere of 11 to 13 members, all members had daily duties to uphold from cleaning station, apparatuses, daily drills to perform where we trained for all emergencies that ranged from civil unrest to your common house fire.
- Trained continuously to maintain required physical fitness for demanding work.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
- Ascended and descended ladders, stairs and ramps in smoke-filled areas.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
PBX Switchboard Operator
Hoag Hospital Newport Beach
Newport Beach, CA
04.1997 - 08.2002
- Responded to calls with friendly and polite approach to engage callers and deliver exceptional customer service for patients and their family members.
- Responded to all emergencies throughout the hospital using the overhead system
- Alerted staff of emergency information and general announcements using PA system.
- Handled incoming and outgoing calls according to standard operating procedures.
- Updated personnel directory to keep telephone extensions and employee information current.
- Transcribed message details to promptly relay to appropriate recipients.
- Utilized paging technology within organization to connect quickly with key people.
- Participated in emergency preparation meetings to understand crisis management procedures.
- Assisted staff with technical issues by performing simple troubleshooting and registering helpdesk tickets with IT department.
- Reported telephone line issues and outages for prompt repairs.
- Developed and updated business phone directory to reflect current employees and other changes.
- Shared or forwarded messages and information to designated personnel.
- Processed incoming or outgoing mail, packages or deliveries.
- Monitored emergency and code alarms, making emergency announcements or routing emergency calls to appropriate location.
- Kept stats of calls coming in and out of the hospital
- Assisted security with survalliance of the hospital premises.
- Help activate any codes throughout the hosital.
- Was lead operator on various shifts when needed
Education
Bachelor of Arts - Communications Studies
Cal State University Northridge
Northridge, CA05-2008
General Studies
Santa Ana College
Santa Ana, CA06-2000
Skills
- Computer experience using various programs in business settings with the Los Angeles Fire Department Brush Unit
- Lupams
- Nexis Lexis
- Aerial programs that dealt with viewing residence
- Excel spreadsheets
- Patience
- Strong interest in learning
- Adobe
- Flexibility
- Openness to learn
- Professional and mature
- Proofreading
- Reports
- Customer Support
- Strong Problem Solver
- People Skills
- Team Player
- Active Listener
- Microsoft Office
- Office Management
- Attention to Detail
- Critical Thinking
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Office Administration
Timeline
USPS
MAIL PROCESSING CLERK, United States Postal Service
08.2023 - 01.2024
Claims Associate
State Farm
01.2023 - 05.2023
City Carrier Assistant
USPS
07.2022 - 12.2022
Assistant Basketball Coach
Sierra Canyon School
05.2012 - 06.2014
Assistant Basketball Coach
Oaks Christian School
05.2010 - 07.2012
Management Analyst
Los Angeles Fire Department Brush Unit
08.2009 - 06.2022
Basketball Training
Self Employed
01.2006 - Current
Firefighter
Los Angeles Fire Department
02.2004 - 08.2009
PBX Switchboard Operator
Hoag Hospital Newport Beach
04.1997 - 08.2002
Bachelor of Arts - Communications Studies
Cal State University Northridge
General Studies
Santa Ana College