Aaron Labossiere
Warwick,RI
Summary
Dynamic Store Manager with a proven track record at Dave’s Marketplace, excelling in customer service and team leadership. Enhanced sales through innovative merchandising and effective inventory control, while fostering a positive work culture. Skilled in problem-solving and employee training, driving significant improvements in customer satisfaction and operational efficiency.
Overview
16
16
years of professional experience
Work History
Store Manager
Dave’s Marketplace
Cranston, RI
01.2015 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Manager
Dave’s Marketplace
Warwick, RI
09.2009 - 01.2015
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Education
None -
Bridgewater State University
Bridgewater, MAAttleboro Highschool
Attleboro, MA06.1993
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Team leadership
- Cash management
- Employee training
- Shift scheduling
- Inventory control
- Goals and performance
- Team building and leadership
- Team motivation
- Operations management
- Leadership development
- Store displays
- Supply ordering
- Staff management
- Sales expertise
- Work Planning and Prioritization
- Documentation and reporting
- Opening and closing procedures
Timeline
Store Manager
Dave’s Marketplace
01.2015 - Current
Assistant Manager
Dave’s Marketplace
09.2009 - 01.2015
None -
Bridgewater State University
Attleboro Highschool