Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Aaron Larsen

Customer Service/Patient Sales Associate/Budtender/Bartender
Worcester,MA

Summary

Dedicated Cannabis and Restaurant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Energetic Restaurant manager with 5 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Saved 15% through exceptional budget management.

Results-driven Inventory Manager with demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 4 years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to changing industry and company demands.

Proficient Budtender delivers accurate information on strains, effects and uses to recreational and medicinal customers. Trusted key holder and money manager with 2+ years of experience. Progressive attitude and laid back demeanor.

Veteran Bartender with progressive experience in hospitality industry ranging from casual to high-end establishments. Consistently contributes to dynamic teams at high-volume, fast-paced establishments. Expert mixologist with special knowledge of Craft beer and spirits.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
2
2
Languages

Work History

General Manager

DDO Foods
12.2024 - 01.2026
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

General Manager

Cantina Hospitailty
12.2022 - 12.2024
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Restaurant Manager

Smith And Wollensky Steak House
12.2021 - 12.2022
  • Managed over 400 customers per day.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Interacted positively with customers while promoting hotel facilities and services.

Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

  • Led and directed team members on effective methods, operations and procedures.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Set clear expectations and created positive working environment for employees.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Prepared for and executed new menu implementations.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Carefully interviewed, selected, trained and supervised staff.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service

Inventory Assistant Manager

REDI
06.2021 - 01.2022
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
  • Created production forecasts and plans based on sales forecasts, historical usage and product trends.
  • Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
  • Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
  • Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
  • Utilized LeafLogix to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material

Inventory Leader

REDI
06.2021 - 06.2021
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
  • Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
  • Managed inventory team to achieve optimal productivity and inventory control.
  • Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.

Education

Peru TEFL Certification -

British College of Teachers Via Lingua International
Arequipa

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01-2009

High School Graduate - General Studies Computer Operations and Graphics

Charles Stanford School
01-2005

Skills

  • Hospitality service expertise, Coaching Expert
  • Operations management

    Customer relationship management

    Team leadership

    Project management

    Staff supervision

    Team building

Skills

Hospitality service expertise, Coaching Expert

Timeline

General Manager

DDO Foods
12.2024 - 01.2026

General Manager

Cantina Hospitailty
12.2022 - 12.2024

Restaurant Manager

Smith And Wollensky Steak House
12.2021 - 12.2022

Inventory Assistant Manager

REDI
06.2021 - 01.2022

Inventory Leader

REDI
06.2021 - 06.2021

High School Graduate - General Studies Computer Operations and Graphics

Charles Stanford School

Peru TEFL Certification -

British College of Teachers Via Lingua International
Aaron LarsenCustomer Service/Patient Sales Associate/Budtender/Bartender