Aaron Lawson
Las Vegas,NV
Summary
Business-focused manager with 15+ years of experience leading teams, managing operations, and resolving customer needs. Brings strong communication, project management, and problem-solving skills to support efficient service, organized processes, and positive customer outcomes.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Owner/Sales Supervisor
EA Dezigns
03.2026 - Current
- Developed branding assets using Canva for print and digital use.
- Coordinated designs, revisions, and deliverables to support smooth project flow
- Prepared presentation materials and mockups to communicate design concepts effectively.
- Collaborated with vendors and print partners to verify production requirements and specifications.
- Maintained organized files, version control, and project documentation for accurate tracking.
- Supported social media content creation to strengthen brand visibility and consistency.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Processed invoices, estimates, and client communications with attention to detail.
Service Advisor
Ford Country
08.2024 - 03.2026
- Advised customers on vehicle concerns, recommended approved maintenance, and explained repair estimates clearly.
- Coordinated repair orders, technician communications, and service timelines to support efficient workflow.
- Documented customer requests, inspection findings, and authorization details accurately in dealership systems.
- Reviewed warranty coverage, service history, and recommended repairs to ensure compliant write-ups.
- Resolved service concerns professionally, addressing questions and confirming satisfaction before vehicle release.
- Maintained high customer satisfaction standards to meet or exceed targets.
Store Manager
AutoZone
06.2021 - 08.2024
- Led store operations, ensuring compliance with AutoZone policies, safety standards, and customer service expectations.
- Managed inventory accuracy, stock replenishment, and merchandising to support product availability and organized sales floor presentation.
- Directed team scheduling, coaching, and performance management to maintain consistent coverage and accountability.
- Resolved customer concerns using parts knowledge, service recovery, and clear communication to strengthen satisfaction.
- Monitored cash handling, register accuracy, and loss prevention practices to protect store assets.
- Coordinated commercial sales support, balancing retail priorities with professional customer needs and order fulfillment.
Store Manager/Service Advisor
Pep Boys Auto Parts & Service
03.2009 - 06.2021
- Directed store operations, aligning retail sales, service bay workflow, and customer service standards.
- Monitored sales results, expense control, and labor budgets to improve store profitability.
- Managed associate hiring, training, scheduling, and performance reviews to maintain staffing coverage.
- Oversaw inventory control, ordering, and merchandising to support parts availability and planogram compliance.
- Resolved escalated customer concerns, service issues, and warranty requests with effective follow-through.
- Enforced safety procedures, loss prevention standards, and compliance requirements across store and shop areas.
- Coordinated service operations, work order flow, and repair readiness to support efficient vehicle turnaround.
- Coached team members on parts lookup, service recommendations, and consultative selling techniques.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Mobile Electronics Installer
Circuit City Stores/Frys Electronics
09.2005 - 03.2009
- Installed car audio systems, speakers, amplifiers, and head units with precise wiring and fitment.
- Configured remote start, security, and alarm systems according to vehicle specifications and manufacturer guidelines.
- Mounted navigation units, dash cameras, and Bluetooth accessories using clean, secure installation methods.
- Diagnosed electrical issues and corrected wiring problems to restore proper system functionality.
- Maintained organized service bays, tools, and parts inventory to support efficient installation flow.
- Interpreted installation orders, product manuals, and vehicle diagrams to complete accurate service work.
Education
High School Diploma -
Advanced Technologies Academy
Las Vegas, NV06-2003
Skills
- Business operations
- Sales forecasting
- Strategic planning
- Team development
- Customer service
- Communication skills
- Hardware installation
- Mobile device integration
- Project Management
- Lighting installation
Certification
Mobile Electronics Certified Professional
Timeline
Owner/Sales Supervisor
EA Dezigns
03.2026 - Current
Service Advisor
Ford Country
08.2024 - 03.2026
Store Manager
AutoZone
06.2021 - 08.2024
Store Manager/Service Advisor
Pep Boys Auto Parts & Service
03.2009 - 06.2021
Mobile Electronics Installer
Circuit City Stores/Frys Electronics
09.2005 - 03.2009
High School Diploma -
Advanced Technologies Academy