Josh Thorstad
Sweet Home
Summary
Proven leader in sales and business operations, adept at boosting revenue and client satisfaction at Thor Targets. Skilled in networking and customer service, successfully built and led teams to exceed sales targets through innovative strategies and effective problem-solving. Achieved significant market expansion and fostered enduring client relationships.
Overview
14
14
years of professional experience
Work History
Sales/ Shop Owner
Thor Targets
Halsey, OR
02.2011 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
Sales Manager/ Range Owner
Oregon's Indoor Shooting Range
Lebanon, OR
01.2023 - 12.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Manager/Store Owner
Thor Armory
Albany, OR
03.2015 - 09.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Skills
- Networking and partnerships
- Pricing strategy
- Business operations
- Customer service background
- Staff hiring
- Store layout design
- Sales proficiency
- Small business operations
- Time/Task management
Accomplishments
- Supervised team of up to 11 staff members.
- Achieved ATF License by completing needed paperwork/background check with accuracy and efficiency.
- Achieved passing ATF audits by introducing Gun Store Master for better A&D books.
- Resolved product issue's through consumer testing.
Timeline
Sales Manager/ Range Owner
Oregon's Indoor Shooting Range
01.2023 - 12.2024
Sales Manager/Store Owner
Thor Armory
03.2015 - 09.2023
Sales/ Shop Owner
Thor Targets
02.2011 - Current