Stacy Palmer
La Porte,TX
Summary
Accomplished Shop Owner and Operations Manager with a proven track record at Stacy’s Dog Grooming with two locations and Letha’s Pet Styling. Expert in business operations and pricing strategy, I've successfully led teams to enhance customer satisfaction and streamline processes. Skilled in networking and fostering partnerships, my leadership has consistently driven company growth and team development.
Overview
17
17
years of professional experience
Work History
Shop Owner
Stacy’s Dog Grooming
10.2014 - Current
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Empowered team members through effective coaching.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Manager of Operations
Letha’s Pet Styling
10.2008 - 11.2013
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Empowered team members through effective coaching.
- Streamlined store operations by implementing efficient processes for order fulfillment and staff scheduling.
- Trained and motivated employees to perform daily business functions.
Education
Certificate - Floral Design
Houston School of Flowers
4340 Directors Row D, Houston, TX 77092Certificate - Photography
Houston Center For Photography
1441 W Alabama St, Houston, TX 77006GED - Basics
La Porte Highschool
La Porte, TXPet Stylist - Dog Grooming
Petsmart Grooming School
Houston, TX07.2006
Skills
Networking and partnerships
Timeline
Shop Owner
Stacy’s Dog Grooming
10.2014 - Current
Manager of Operations
Letha’s Pet Styling
10.2008 - 11.2013
GED - Basics
La Porte Highschool
Pet Stylist - Dog Grooming
Petsmart Grooming School
Certificate - Floral Design
Houston School of Flowers
Certificate - Photography
Houston Center For Photography