Results-driven Global Financial Crimes Investigator with proven skills in analytical reporting, personnel engagement, and policy review. Experienced in conducting thorough investigations and implementing effective anti-money laundering procedures.
Overview
11
11
years of professional experience
Work History
Global Financial Crimes Investigator
Bank of America
Charlotte, NC
01.2024 - Current
Work and manage a queue of assigned consumer and specialized correspondent banking anti-money laundering cases within required SLA.
Utilize procedures and numerous databases both internal and external to research involved parties.
Ensure knowledge is current with the ever-changing laws and regulations that dictate the anti-money laundering workflow.
Recognize suspicious paĴerns of activity and report and escalate to appropriate parties.
Write detailed and factual narratives of the findings to submit the Suspicious Activity Report (SAR) to FinCen.
Aided senior investigators in data gathering project for repeat paĴerns observed across numerous cases to determine if there is a broader scheme occurring.
Conducted thorough investigations of potential financial crimes and suspicious activities.
Analyzed transaction patterns to identify risk indicators and compliance issues.
Implemented procedures designed to prevent money laundering activities.
Background Screening Sr Investigator
Bank of America
Charlotte, NC
01.2022 - 01.2024
Evaluate and review background screening cases for internal and external criminal, credit, and employment/education history.
Utilize and analyze FBI Reports, vendor reports and court documents in decision making process.
Navigated and maintained full caseloads utilizing the case management system while ensuring that urgent/high touch cases were prioritized.
Review and update policy and procedures.
Created updated training procedures.
Train peer associates on different functions within the role.
Serve as subject maĴer expert for test pilot program to help streamline work.
Support Business Operations & Controls on monthly reporting project: run and organize the data for reporting purposes.
Employee Relations Consultant
Bank of America
Charlotte, NC
02.2020 - 12.2021
Collaborated with employees and management in complex investigation and resolution of issues, complaints and conflicts while also mitigating risk to the bank.
Engaged with human resources team members, including HR Managers, legal, and line of business managers/executives, to devise and utilize employee relations strategies.
Conduct in-depth interviews of subject, complainant and any pertinent witnesses/persons involved.
Ensured positive employee experience by adhering to established procedures for duration of investigations and disciplinary actions.
Represented company interests through monitoring employee concerns and providing thoughtful, remedial recommendations to management and associates.
Navigated and maintained full caseloads utilizing the case management system while ensuring that urgent/high touch cases were prioritized.
Reviewed processes and made recommendations based on experience and efficiencies.
HR Pre-Employment Adjudication Specialist
PNC Bank
Pittsburgh, PA
02.2017 - 12.2019
Evaluate and review candidates' FBI and credit background reports to ensure compliance with PNC's hiring criteria and build the cases in the call tracker.
Conduct in-depth interviews and investigations relating to past employment, credit concerns, criminal charges, and other background information.
Analyze interview responses and supporting files to mitigate potential hiring risks.
Decide employment eligibility and communicate the final employment decision.
Collaborate with HR Legal and recruiting business partners to maximize human capital throughout the bank's various service lines.
Serve as the subject maĴer expert for various employment decisions and compliance issues.
Complete supportive assignments including the development of a training program for new hires and cross-training current employees, update key process and procedures, WorkDay application implementation, among others.
Actively served on various employee engagement commiĴees which involved event coordination for the cross functional HR teams.
Operations Supervisor
PNC Bank
Pittsburgh, PA
05.2014 - 02.2017
Oversee a team of five analysts responsible for reporting of Currency Transaction Reports (CTRs) and Suspicious Incident Reports (SIRs) with the IRS and internal AML groups to maintain compliance with FinCen, OCC, and internal policies.
Review and prepared CTR and SIR filings for accuracy and completeness in a timely manner.
Lead one-on-one meetings with employees on a bi-weekly, mid-year, and year end basis to further employee professional development.
Evaluate employees' performance and provide suggestions for yearly compensation increases.
Review internal policies and procedures annually for completeness and accuracy and incorporate updates as necessary.
Lead team and staff meetings to ensure effective communication to the group regarding various production topics.
Work closely with human resources and management on any employee related issues; including investigations, HR Policy, and Legal.
Education
Master of Professional Studies - Human Resources and Employee Relations
PENNSYLVANIA STATE UNIVERSITY
01.2016
Bachelor of Arts - Sociology / Human Development and Family Studies
PENNSYLVANIA STATE UNIVERSITY
01.2008
Skills
Analytical
Coaching/Mentoring
Event coordination
Microsoft Office Suite
Policy Review/Update
Customer service
Conflict resolution
Suspicious activity reporting
Risk analysis
Regulatory compliance
Financial investigation
Case management
Data reporting
Anti-money laundering
Transaction monitoring
Detail orientation
Critical thinking
Problem solving
Bank secrecy act
Ethics and integrity
Compliance training
Timeline
Global Financial Crimes Investigator
Bank of America
01.2024 - Current
Background Screening Sr Investigator
Bank of America
01.2022 - 01.2024
Employee Relations Consultant
Bank of America
02.2020 - 12.2021
HR Pre-Employment Adjudication Specialist
PNC Bank
02.2017 - 12.2019
Operations Supervisor
PNC Bank
05.2014 - 02.2017
Master of Professional Studies - Human Resources and Employee Relations
PENNSYLVANIA STATE UNIVERSITY
Bachelor of Arts - Sociology / Human Development and Family Studies