Aaron Lopez
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Wendy's Restaurant. Skilled in money handling and customer service, adept at fostering positive experiences through an engaging personality and efficient service. Excelled in team collaboration, significantly contributing to a seamless, results-driven environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fast Food Worker
Wendy's Restaurant
01.2023 - 03.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Made change and returned correct cash and coin to patrons.
Sales Associate
Rally House
08.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Fast Food Worker
Arbys
11.2020 - 01.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Used problem solving skills to fix mishaps in the work place
- Used extraordinary customer service skills
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Education
Associate of Arts - Communications
Moraine Valley Community College
Palos Hills, IL05.2025
High School Diploma -
Argo Community High School
Summit, IL05.2023
Skills
- Customer Service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Patience and Empathy
- Engaging personality
- Money Handling
- Customer Response
- Upselling and Cross Selling
Accomplishments
3x Phi Rho Pi Speech and Debate Bronze National Champion
Certification
Seal of Biliteracy recipient
Languages
Spanish
Native or Bilingual
Timeline
Fast Food Worker
Wendy's Restaurant
01.2023 - 03.2024
Sales Associate
Rally House
08.2022 - 12.2022
Fast Food Worker
Arbys
11.2020 - 01.2022
Associate of Arts - Communications
Moraine Valley Community College
High School Diploma -
Argo Community High School