Aaron Matthews

Work History

Railserve Inc

01.2025 - Current

Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Instructed crew members in safe work practices and methods to reduce work-related injuries.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Established positive relationships with customers and colleagues through high standards of customer service.

Walmart

09.2023 - 01.2025

Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assisted in recruitment to build team of top performers.
Evaluated staff performance and provided coaching to address inefficiencies.
Helped meet changing demands by recommending improvements to business systems or procedures.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Devised and implemented processes and procedures to streamline operations.

Dollar General

05.2018 - 07.2023

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Managed inventory control, cash control, and store opening and closing procedures.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Completed point of sale opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Approved regular payroll submissions for employees.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Aarcon Inc

06.2013 - 01.2018

Reviewed project details to specify correct materials and equipment for job sites.
Inspected completed work to verify quality standards and compliance with criteria.
Communicated with stakeholders on job milestones.
Trained workers in proper methods, equipment operation and safety procedures.
Developed and maintained positive relationships with clients and other stakeholders.
Prepared and submitted reports on job progress and safety conditions to upper management.
Documented construction and extraction workers' hours, wages and other pertinent information.
Directed projects according to schedule and quality demands.
Investigated and reported on accidents, injuries and near-miss incidents.
Assisted in recruiting and hiring new construction and extraction workers.
Administered disciplinary actions to workers violating safety regulations and company policies.