Aaron McPike
Tucson,AZ
Summary
Bilingual
EMT Certified / CPR Certified
Overview
13
13
years of professional experience
Work History
Hunting Manager
Sportsman’s Warehouse
11.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Launched quality assurance practices for each phase of development
- Developed detailed plans based on broad guidance and direction.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Pre-load Manager
UPS
10.2020 - 11.2023
- Accomplished multiple tasks within established timeframes.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Launched quality assurance practices for each phase of development
- Developed detailed plans based on broad guidance and direction.
Office/Yard Representative
Pioneer Landscape Centers
01.2020 - 10.2020
- Operate and maintain upkeep of Frontloader, load-up customers and Company vehicles as needed, Open and close office, count and close tender, assist customers and business with each and every need, sell and up-sell for Pioneer Landscape Centers, maintain cleanliness office, material and Yard, respond to e-mails accordingly, assist customers with loading and unloading product
BRAND SAFWAY
03.2019 - 11.2019
- Assemble and disassemble Scaffold according to project design, follow OSHA and HAZMAT regulations, prepare base and construction area for Scaffold build, safely and effectively maneuver Scaffold material up and down build, operate Boom Lift and forklift when needed
Customer Service Associate
Lowes Home Improvement
09.2017 - 02.2019
- Assist customers with their everyday needs, load and unload delivery trucks, load customers belongings, maintain a well clean work area and help customers Love where they Live!
Sales Representative
CoWorx Staffing Services
02.2016 - 02.2017
- Upsell direct TV and AT&T services, maintain Professional appearance, meet sales goals, handle high influx of in-bound calls
Security
Carondelet St. Mary’s
10.2014 - 03.2015
- Secure all of hospital, provide transportation for all employees, transport patients as needed, maintain safety for all staff, patients and visitors
- Focused on fundamentals, safety, security and personal and skill development.
- Enhanced security measures by developing comprehensive information security policies and protocols.
- Reported improper or illegal acts to Security Manager.
- Enhanced security measures by implementing new procedures and conducting regular training sessions for security officers.
- Increased security awareness among staff with comprehensive training sessions.
- Conducted vehicle patrols around perimeter, deterring potential security threats.
- Ensured security of facility perimeter by conducting routine patrols.
- Assisted in maintaining data security protocols, safeguarding sensitive information.
- Improved property security with implementation of updated surveillance system.
- Performed security audits to identify gaps in compliance and develop action plans for addressing deficiencies, ensuring continuous improvement of information security posture.
- Enhanced safety and security on premises with installation of new lighting and security systems.
Security
Customer Contact Channels
09.2013 - 10.2014
- Secure all of perimeter (interior and exterior), check for proper identification before entering facility, do hourly walk through of the facility
- Focused on fundamentals, safety, security and personal and skill development.
- Ensured data integrity with comprehensive backup strategies and security protocols.
- Enhanced security measures by developing comprehensive information security policies and protocols.
- Reported improper or illegal acts to Security Manager.
- Enhanced security measures by implementing new procedures and conducting regular training sessions for security officers.
- Increased security awareness among staff with comprehensive training sessions.
- Ensured security of facility perimeter by conducting routine patrols.
- Conducted vehicle patrols around perimeter, deterring potential security threats.
Teller/Banker
Wells Fargo
10.2012 - 07.2013
- Maintain a professional appearance, assist each and every member with their needs, meet daily and weekly sales goals, upsell and cross-sell each customer, handle withdrawal’s and deposits, handle business deposits, handle each and every cash shipments, maintain a balanced cash register throughout the day and exceed members expectations
Custodian
Raytheon – RMS
11.2011 - 06.2012
- (sweep, mop, dust) all areas assigned
- Strip and wax floors when needed
- Was assigned restrooms that needed to be cleaned before end of shift
- Maintain proper function of 'water cart'
Education
General Education -
Pima Community College (P.C.C)
Tucson, AZEMT Certification -
MedTech Academy
05.2019
FF 1 & 2 - HAZMAT, Wild Land Cert.
Helmet Peak Fire Department Academy
12.2017
Diploma -
Tucson High Magnet School
Tucson, AZ05.2009
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Project Management
- Performance Management
- Staff Development
- Sales Techniques
- Policy Implementation
- Workforce Management
- Budget Control
- Business Development
- Salesforce Management
- Lead Generation
- Cross-functional team management
- Customer Service
- Decision-Making
- Computer Skills
- Problem Resolution
- Adaptability and Flexibility
- Attention to Detail
- Multitasking
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
Professionalaccomplishments
Recognition for Attendance
Languages
Spanish
Native or Bilingual
Timeline
Hunting Manager
Sportsman’s Warehouse
11.2023 - Current
Pre-load Manager
UPS
10.2020 - 11.2023
Office/Yard Representative
Pioneer Landscape Centers
01.2020 - 10.2020
BRAND SAFWAY
03.2019 - 11.2019
Customer Service Associate
Lowes Home Improvement
09.2017 - 02.2019
Sales Representative
CoWorx Staffing Services
02.2016 - 02.2017
Security
Carondelet St. Mary’s
10.2014 - 03.2015
Security
Customer Contact Channels
09.2013 - 10.2014
Teller/Banker
Wells Fargo
10.2012 - 07.2013
Custodian
Raytheon – RMS
11.2011 - 06.2012
General Education -
Pima Community College (P.C.C)
EMT Certification -
MedTech Academy
FF 1 & 2 - HAZMAT, Wild Land Cert.
Helmet Peak Fire Department Academy
Diploma -
Tucson High Magnet School