Dedicated construction professional, prepared to bring wealth of project management and client interaction experience.
Known for being exceptionally detailed, organized, focused on meeting evolving project and client needs, achieving goals and project deadlines, working to enhance operational efficiency to consistently deliver high-quality results, ensuring quality and safety standards are met, fostering team collaboration, along with strong communication skills.
Overview
15
15
years of professional experience
Work History
Project Manager | Sales
Sharp Roofing & Construction
09.2021 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Accomplished multiple tasks while maintaining strict adherence to timeframes and quality standards.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Developed strong relationships with clients and community by providing exceptional customer service and timely communication resulting in long-term loyalty and expanded client base.
Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
Increased customer satisfaction by providing thorough consultations, accurate project proposals, and communication throughout entire process.
Achieved or exceeded company-defined sales quotas.
Retail Sales Manager
Belle Tire
06.2013 - 09.2021
Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Boosted sales performance by implementing effective visual merchandising and store layouts.
Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Managed day-to-day staffing and handled scheduling for all employees.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Construction Foreman
Suburban Construction
03.2010 - 06.2013
Supervised field crews to maximize quality and work efficiency.
Studied and interpreted blueprints to plan construction phases and team assignments.
Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
Verified and submitted team timesheets.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Consistently met deadlines under pressure through diligent time management abilities.
Inspected work for compliance with applicable regulations and job specifications.
Ensured timely completion of projects by developing and maintaining schedules for work progress.
Demonstrated strong leadership skills in coordinating multiple subcontractors to ensure seamless integration within overall project timelines.
Education
Grand Rapids Community College
Grand Rapids, MI
Skills
Construction Project Management, Planning, and Development
Director of Sales and Operations Midwest at Razor Sharp Roofing and RestorationDirector of Sales and Operations Midwest at Razor Sharp Roofing and Restoration