Eric Jackson

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
• Maintained open communication by presenting regular updates on project status to customers.
• Maintained accurate records of all inspections conducted, ensuring compliance with industry regulations and company policies.
• Identified areas needing improvement within our inspection procedures, proposing actionable solutions that led to measurable results.
• Supported property owners during the claims process by providing thorough documentation of damages observed during roof inspections.
• Provided accurate estimates for repairs or replacements based on findings from comprehensive roof assessments.
• Educated clients on proper roof maintenance techniques, prolonging the lifespan of their roofing systems significantly.
• Enhanced roof safety by conducting thorough inspections and identifying potential issues.
• Experience in closing Multimillion Dollar contract deals.

• Ability to train staff in new procedures for import or export handling.
• Experience with tariff filing of ocean freight rates.
• Project management experience in single and multi shipment projects including break bulk and special equipment needs coordinating with port authorities and third party service providers.
• Experience dealing with airline and steamship line services for direct rate negotiations.

• Supported the sales department with investigations and resolutions of issues within legacy dashboards.
• Assisted the sales team with routine tasks, while fulfilling customer requirements.
• Managed customer accounts, information systems, pricing and sales accounts.
• Managed and supported the sales department on distribution of supplies, access to company paid credit cards, and assisted with multiple software programs that supported the sales efforts.

• Contributed to inventory accuracy by conducting regular audits and reconciling discrepancies promptly.

• Loaded and unloaded trucks.
• Inspected freight for any damage or faults prior to loading.
• Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
• Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
• Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
• Reduced shipment delays through diligent tracking of incoming and outgoing shipments, ensuring timely deliveries.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Transported goods between warehouse locations according to shipment and storage needs.